Systems Navigator - PFDP

HealthRIGHT 360•El Monte, CA

3d•Onsite

About The Position

HealthRIGHT 360, a nonprofit organization, is dedicated to providing accessible healthcare to vulnerable populations by addressing systemic barriers and promoting health equity. The Prototypes Pre-Filing Diversion Program (PFDP), a program of HealthRIGHT 360, aims to divert individuals arrested for misdemeanors and non-serious, non-violent felonies from criminal charges to community-based support services in Los Angeles County. PFDP addresses factors leading to incarceration such as homelessness, mental health issues, addiction, and unemployment. The Systems Navigator is crucial in supporting individuals detained by law enforcement, conducting screenings and assessments for diversion eligibility. This role involves connecting clients to housing, healthcare, substance use treatment, and other social services through a network of partners, offering trauma-informed, culturally competent guidance and advocacy. The goal is to empower clients with motivation, support, and resources to build stability, access services, and reduce incarceration risk. This position is co-located at the Los Angeles Police Department (LAPD) Metro Detention Center and requires reliable transportation.

Requirements

Option I: High school diploma or equivalent and a minimum of three (3) years’ experience providing case management experience working with justice-involved individuals and families.
Option II: Bachelor’s degree in Social Work, Psychology, or related field and a minimum of two (2) years’ experience providing case management experience working with justice-involved individuals and families.
Current First Aid and CPR certification or ability to obtain within 30 days of hire.
Valid California Driver’s License and access to registered and insured transportation.
Experience in working with families from low SES communities, diverse cultural ethnic, and linguistic backgrounds.
Experience working with individuals with mental health, substance use, domestic violence, and/or cognitive challenges.

Responsibilities

Conduct engagement and orient new participants to the program and its expectations.
Complete screening, intake, assessment, and enrollment; identify strengths and needs.
Provide empathetic, trauma-informed, and culturally competent support.
Create transition plans for clients released from custody and coordinate transportation.
Provide housing navigation services and link participants to mental health, addiction treatment, benefits, employment, education, childcare, medical, and other services.
Coordinate with Peer Navigator/Driver for client transportation needs.
Provide crisis intervention and connect clients to urgent services as needed.
Offer life skills coaching to help clients build practical skills for daily living and independence.
Maintain accurate and timely documentation at a high standard.
Collect pre- and post-surveys and outcome measures.
Maintain confidentiality in compliance with agency, HIPAA, and 42-CFR standards.
Participate in ongoing professional development, including trauma-informed care, cultural competency, and motivational interviewing.
Interface with multidisciplinary team in treatment planning and service delivery.
Participate in team meetings, case conferences, and supervision.
Conduct outreach and maintain referral pathways with community partners and service providers.
Adhere to HealthRIGHT 360’s Health & Safety policies, including emergency preparedness, hazard reporting, and proper emergency response protocols.
Perform other duties as assigned.