SYSTEMS/LOCAL AREA NETWORK (LAN) ADMINISTRATOR

Arizona Department of Administration•Willcox, AZ

1d•Onsite

About The Position

The Arizona Department of Corrections Rehabilitation & Reentry (ADCRR) is seeking a Systems/LAN administrator who will be responsible for the technical development, deployment, and maintenance of Local Area Networks (LAN), Wide Area Networks (WAN), and Information Technology systems and services. This position will also be responsible for maintaining mission-critical networks in optimal operational performance, installing end-user software/hardware, computer imaging, troubleshooting issues, and problem-solving complex technical systems utilizing advanced networking technologies.

Requirements

Knowledge of: Network topology, network resources, Transmission Control Protocol and Internet Protocol (TCP/IP)
Knowledge of: Personal Computer (PC) operating systems and hardware
Knowledge of: Telecommunication systems
Knowledge of: Printers, copiers, scanners, and faxes
Knowledge of: Application software
Knowledge of: Managing anti-virus, Active Directory user accounts and resources, Exchange email accounts, Smartphones, and data backup systems, including media management
Knowledge of: Managing network resources
Knowledge of: Installing, testing, and repairing telecommunication equipment, voice and data lines, CATV, video conferencing, and IP surveillance cameras
Knowledge of: English sentence structure and grammar
Skill in: Building and maintaining interpersonal relationships
Skill in: Customer service
Skill in: Time management
Skill in: Identifying and interpreting end-user issues
Skill in: Project management and implementation
Skill in: Verbal and written communication
Skill in: Technical troubleshooting and problem-solving
Skill in: Report preparation
Skill in: Testing telecommunication equipment and diagnosing malfunctions
Skill in: Reading and interpreting network diagrams, topology, and blueprints
Ability to: Lift/carry 50 lbs.
Ability to: Push/pull 100+ lbs.
Ability to: Walk/run 1+ miles
Ability to: Work in a prison environment
Ability to: Learn and adhere to ADCRR policies and procedures
Ability to: Analyze and diagnose problems related to operating and network systems and develop effective solutions
Ability to: Understand complex interrelated technology and software functions
Ability to: Enhance and maintain operating systems and related software to optimize computer performance
Ability to: Plan and conduct extensive technical surveys
Ability to: Consult on issues and requests from end-users
Ability to: Be self-motivated and perform duties unsupervised
Bachelor’s degree plus three (3) or more years of experience in systems administration (or equivalent experience)
Employment is contingent on the selected applicant passing a background investigation and a drug test, and possibly a medical/physical examination.
If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

Network certification (i.e., Computing Technology Industry Association A+ Certification (CompTIA A+), Computing Technology Industry Association Network + certification (CompTIA Network + [New]), or Microsoft Solution Expert Certification (MCSE)
A minimum of three (3) years of experience in a networking environment and technical training covering data communications principles, electronics and LAN and WAN technologies
Four (4) years of on-the-job training in a networking environment, telecommunications or data communications environment with coursework in a relevant area

Responsibilities

Troubleshoots complex hardware and software problems in support of end-users
Installs, configures, and upgrades client workstation operating systems and applications
Conducts adds, moves, changes, preventative maintenance, and repairs on telephone systems
Supports and administers Cable Television (CATV), Digital conferencing, and Internet Protocol (IP) or Analog surveillance cameras
Creates, modifies, moves, and deletes user accounts in conjunction with customer service
Plans, tests, and implements Local and Wide Area Network development specifications
Initiates and enforces network security via passwords, anti-virus software, and intrusion detection programs
Prepares reports and develops technical implementation plans
Attends training classes, seminars and keeps abreast of current industry trends
Drives on State business
Performs other duties appropriate to the assignment

Benefits

Vacation and sick days with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
Exceptional retirement program
Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
An incentivized commuter club and public transportation subsidy program

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