Systems/Lan Administrator

Arizona Department of Administration • Phoenix, AZ

7d • $66,000

About The Position

This posting is for Current Internal ADHS Applicants ONLY.

Perform day-to-day operational administration of complex multi-user cloud-based
computing systems. Support and troubleshoot web applications. Make
recommendations to integrate new custom and cloud software, coordinate
installation and support operations. Implement and maintain encryption
technology. Utilize software tools, basic scripting skills, and logs to monitor
network and system health. Upgrade and maintain operating systems and
application software. Create and update documentation, including standard
operating procedures, administrative instructions, after action reports for
system outages, task status updates, and customer reports.

Requirements

• Considerable working knowledge of various infrastructure technologies and in-house developed applications utilized in the enterprise.
• Cloud compute infrastructure.
• Microsoft and or Linux operating systems.
• Networking concepts.
• Database concepts.
• Disaster recovery concepts.
• High availability concepts.
• System migration process.
• Software upgrade process.
• Security best practices.
• Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.
• Advanced troubleshooting for hardware and software.
• Systems administration.
• Strong customer service.
• Working with non-technical audiences, peers, and vendors to establish technical solutions to business problems.
• Documentation including diagrams, processes, run books, and standard work.
• Scripting and automation.
• Implementation of PKI/TLS/SSL/KMS solutions.
• Powershell, CLI, JSON, Python, Bash
• Monitor division goals and objectives effectively and adjust work-plans as needed.
• Collaborate with staff on technical problems and assist in developing means to correct problems.
• Communicate effectively in both written and verbal formats and provide on-going consultation and technical assistance in an efficient and effective manner.
• Make recommendations to integrate new custom and cloud software, coordinate installation and support operations.
• Interpret state and federal regulatory/management laws, rules and guidance.
• Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.
• Must possess a valid level one fingerprint clearance card issues pursuant to A.R.S. §36-113.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• Bachelor’s degree plus 3 or more years of experience in systems administration (or equivalent experience). Experience with AWS Services; EC2, VPC, ELB, AWS Security, S3, RDS, EBS, or equivalent within Azure / Google Cloud Platform.

Responsibilities

• Perform day-to-day operational administration of complex multi-user cloud-based computing systems. Proactively solves complex problems. Conducts daily traffic analysis, identifies and characterizes incidents, generates incident reports, and investigates suspicious network activity.
• Support and troubleshoot web applications. Upgrade and maintain operating systems and application software.
• Make recommendations to integrate new custom and cloud software, coordinate installation and support operations. Implement and maintain encryption technology.
• Utilize software tools, basic scripting skills, and logs to monitor network and system hardware and software.
• Automation of system processes.
• Create and update documentation, including standard operating procedures, administrative instructions, after action reports for system outages, task status updates, and customer reports.
• Other duties as assigned as related to the position.

Benefits

• Affordable medical and dental insurance plans
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• 10 paid holidays per year
• Wellness program and plans
• Life insurance
• Short/long-term disability insurance
• Defined retirement plan
• Award winning infant at work program
• Credit union membership
• Transit subsidy
• ADHS Student Assistance Pilot Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees