Systems Integrator (Senior)
About The Position
BAE Systems is seeking a Senior Systems Integrator to work in an enterprise IT environment with specific tasks related to Voice. This role involves collaborating with network engineering and other telecom engineers in integration activities involving telephony or call center technologies. The position will assist in the design, testing, and deployment of new voice infrastructure, support the implementation of next-generation voice technologies, and participate in the system security accreditation process. Responsibilities also include providing certificate management support for secure systems, assisting with system upgrades, patching, and configuration, and supporting new site voice system standups. The role will also support call center technology deployments, user training, and transition planning, contribute to call routing and trunking design within enterprise voice platforms, and attend meetings with internal teams and clients to gather and understand voice system requirements. Additionally, the Systems Integrator will monitor compliance with established standards, policies, and procedures, gain hands-on experience with secure voice devices and infrastructure components, and provide Tier 4 engineering support under supervision. Learning and supporting platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies is also part of the role.
Requirements
- Minimum of 6 years' experience
- Undergraduate or graduate degree in computer science or computer engineering
Nice To Haves
- Linux
- SIP signaling and call flows
- Secure Real-Time Transport Protocol
- SIP
- TCP/IP
- H.323
- DNS
- DHCP
- RTP
- MCSE certification
- A+ certification
- Network+ certification
- CCNA, CCNP, ITIL, CCIE, HP, CCVP, CCDP, CATE, R&S
- Cisco Voice certifications
- Juniper certifications
Responsibilities
- Work in an enterprise IT environment with specific tasks related to Voice
- Collaborate with network engineering and other telecom engineers in integration activities involving telephony or call center
- Assist in the design, testing, and deployment of new voice infrastructure
- Support implementation of next-generation voice technologies
- Participate in the system security accreditation process
- Provide certificate management support for secure systems
- Assist with system upgrades, patching, and configuration
- Support new site voice system standups
- Support call center technology deployments, user training, and transition planning
- Contribute to call routing and trunking design within enterprise voice platforms
- Attend meetings with internal teams and clients to gather and understand voice system requirements
- Monitor compliance with established standards, policies, and procedures
- Gain hands-on experience with secure voice devices (e.g., VoIP phones, STEs, Viper) and infrastructure components (e.g., PBXs, encryption devices, call management servers)
- Learn to provide Tier 4 engineering support under supervision
- Learn and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies
Benefits
- health, dental, and vision insurance
- health savings accounts
- a 401(k) savings plan
- disability coverage
- life and accident insurance
- employee assistance program
- legal plan
- discounts on things like home, auto, and pet insurance
- paid time off
- paid holidays
- paid parental leave
- bereavement leave
- any applicable federal and state sick leave
- company recognition program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
