Systems Infrastructure & Security Specialist

Silver Spring Foods Inc•Eau Claire, WI

7d•Onsite

About The Position

Silver Spring Foods is seeking a hands-on Systems Infrastructure & Security Specialist to install, maintain, and improve technology systems across manufacturing, warehouse, office, and remote facilities. The role supports video surveillance, electronic access control, business telephone systems, wireless infrastructure, two-way radios, mobile technology, structured cabling, and operational equipment. Working with Information Technology, maintenance, operations, vendors, and end users, the specialist delivers practical and reliable solutions that support safety, security, communications, and daily business operations. The role involves ownership of systems, troubleshooting, coordination of projects across facilities, and maintaining the reliability of critical operational technologies.

Requirements

Associate degree in Information Technology, Electronics, Computer Science, or a related field, or an equivalent combination of education and relevant experience.
Five or more years of hands-on technical experience supporting infrastructure, physical security, communications, networking, or operational technology.
Working knowledge of IP networking, wireless technologies, structured cabling, and network-connected equipment.
Strong troubleshooting and problem-solving skills.
Ability to organize and manage multiple projects, service requests, and priorities.
Ability to work independently and coordinate effectively with vendors, contractors, and internal departments.
Strong written and verbal communication skills.
Ability to handle security-related and company information with appropriate confidentiality.
Valid driver’s license and ability to travel between company facilities as needed.
Ability to work in office, manufacturing, warehouse, and outdoor environments.
Ability to sit, stand, walk, climb ladders, bend, kneel, and work around facility equipment.
Ability to lift, carry, push, or move equipment weighing up to 50 pounds.
Ability to work at varying heights and safely navigate active manufacturing and warehouse areas.
Availability for occasional evening or weekend work when operational needs, projects, or maintenance activities require it.

Nice To Haves

Bachelor’s degree in Information Technology or a related field.
Experience supporting technology in manufacturing, warehouse, food-production, or other industrial environments.
Experience with video surveillance, electronic access control, business telephone, two-way radio, and mobile computing systems.
Experience preparing project scopes, reviewing vendor quotations, coordinating installations, and maintaining technical documentation.

Responsibilities

Install, configure, maintain, and troubleshoot enterprise video surveillance systems, cameras, recording equipment, and related network infrastructure.
Administer electronic door access, employee badge systems, locking hardware, request-to-exit devices, and other physical security technologies.
Deploy and maintain two-way radio systems, repeaters, mobile radios, and supporting equipment.
Install and support computers, displays, tablets, printers, warehouse technology, and other network-connected devices.
Coordinate structured cabling, network drops, equipment cabinets, fiber, conduit, and facility technology installations.
Conduct site surveys and recommend improvements to system reliability, functionality, serviceability, and security.
Coordinate projects with contractors, vendors, service providers, maintenance personnel, and internal departments.
Assist with security investigations, video retrieval requests, access reviews, and physical security projects.
Maintain accurate technical documentation, equipment inventories, diagrams, project records, and support procedures.
Provide responsive technical assistance and practical system training to end users.
Participate in equipment upgrades, preventative maintenance, technology replacements, and special projects.
Respond to occasional after-hours technology needs, maintenance activities, or operational incidents.
Perform assigned responsibilities independently, provide professional service, and protect confidential company information.