Systems Infrastructure Engineer
About The Position
The Systems Infrastructure Engineer is responsible for the stability, security, and end-to-end delivery of the University’s physical and virtual server infrastructure. This role manages the entire hypervisor layer (Hyper-V and VMware) and physical hardware providing a reliable, secure, and available environment. The Engineer provides technical assistance and support across both Windows and Linux environments, ensuring systems software is provisioned, installed, and configured securely. This role eliminates service bottlenecks through a pooled capability model and maintains critical disaster recovery and documentation standards, ensuring all operational processes are documented and repeatable. This role includes participation in a 24-hour on-call rotation for incident management and group coverage during normal business hours.
Requirements
- Bachelor's degree in Computer Science, IT, or a related field; or an equivalent combination of education and professional experience demonstrating the required knowledge, skills, and abilities.
- 7+ years maintaining enterprise and/or research systems and platforms.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Demonstrated ability to collaborate across teams.
- Demonstrates a willingness and ability to support a diverse and inclusive environment.
- A successful completion of a criminal background check and education verification is required.
- This position is not eligible for visa sponsorship.
Responsibilities
- Manage the entire hypervisor layer (Hyper-V and VMware) and physical hardware.
- Provide technical assistance and support across both Windows and Linux environments.
- Ensure systems software is provisioned, installed, and configured securely.
- Eliminate service bottlenecks through a pooled capability model.
- Maintain critical disaster recovery and documentation standards.
- Ensure all operational processes are documented and repeatable.
- Participate in a 24-hour on-call rotation for incident management and group coverage during normal business hours.
- Hands-on management of Hyper-V and VMware, including hardware management, cluster administration, upgrades, and incident management.
- Operational proficiency in both Windows Server (Active Directory, Group Policy) and Linux/Unix server environments (RHEL/Ubuntu preferred).
- Scripting experience in PowerShell and Bash to automate operational and administrative tasks.
- Proficiency in enterprise configuration management using SCCM, Puppet, Ansible, or OpenVox.
- Proven expertise in version control workflows using Git to ensure infrastructure is managed as code.
- Demonstrated expertise in managing hybrid cloud platforms (Azure, GCP).
- Hands-on experience engineering Infrastructure-as-Code (IaC) solutions using Terraform.
- Implement platform observability through SIEM/log correlation tools (e.g., Sumo Logic).
- Design resilient disaster recovery frameworks to ensure institutional service continuity.
- Deploy, maintain, and manage containerized applications using Kubernetes.
- Windows & Linux systems expertise.
- Physical hardware lifecycle management.
- Project and operations management.
- Documentation discipline and knowledge sharing.
- Support for pooled capability models.
- Containerized application deployment using Kubernetes.
Benefits
- Please review additional information on the Benefits of Working at Brown.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
