Systems Engineer (Flex)

Nexus Technologies LLCPhoenix, AZ
$36 - $40Hybrid

About The Position

NexusTek is anchored by a long-established core business that delivers unparalleled managed IT services to a wide range of clients. We are embarking on a new chapter, expanding our offerings with three strategic initiatives: Professional and managed services for hybrid cloud, cybersecurity, generative AI and data. Our ambition is to cultivate a premier service organization recognized nationally for its leadership in these areas. Our mission is to take away technology headaches allowing our clients to focus on their core business.

Requirements

  • Proactive and independent technical expert who performs a variety of tier I and tier II technical support responsibilities, requiring a thorough working knowledge of information technology and infrastructure administration.
  • Skilled communicator on all levels.
  • Meticulous attention to detail is shown through your timekeeping, documentation, and execution of the technical work.
  • Must maintain a current and valid driver's license.
  • Experience resolving technical problems and troubleshooting in a client/server environment
  • Windows Desktop Operating Systems
  • Windows Server 2016 to present
  • Workstation/Server Hardware
  • Peripheral Devices including Printers, Scanners, etc.
  • Networking including Routers, Switches, Firewalls, etc.
  • Cloud-Based and Virtualization Technologies
  • Common Client/Server Applications including Microsoft 365, Adobe, etc.
  • Windows 10 / 11
  • Networking Technologies
  • Server/PC Hardware Diagnostics
  • Microsoft 365 Provisioning and Support
  • Cloud-Based and Virtualization Technologies

Nice To Haves

  • Industry certifications(CompTIA A+ / Networking, M365 Endpoint Administrator, Microsoft Azure Fundamentals),bachelor's degree in computer Engineer, Computer Science, Information Systems
  • MSP applications like ConnectWise, LabTech, and IT Glue

Responsibilities

  • Work closely with project engineering, client services team, management team, and 3rd party vendors to resolve client’s technology issues
  • Respond and perform timely and accurate scheduled maintenance and service tasks as defined for individual clients

Benefits

  • Four weeks of annual accrued PTO
  • Seven paid national holidays
  • Medical, dental, vision options
  • Company-paid life insurance, short and long-term disability
  • Voluntary benefits such as critical illness and accident
  • Voluntary Legal Shield and identity theft protection
  • Discretionary annual 401k match plan
  • Generous employee referral bonus plan
  • Employee Assistance Program
  • Access to over 90,000+ courses in ADP My Learning
  • StandOut employee engagement tools
  • Eligible to apply for a Pluralsight license
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