Systems Engineer

Wilson Bank & Trust•Lebanon, TN

1h•Onsite

About The Position

If you’re looking for a career where purpose meets opportunity, and where your contributions truly make a difference, Wilson Bank & Trust is the place for you. Working at Wilson Bank & Trust means joining a purpose-driven organization where community impact and professional growth go hand in hand. The commitment to serving communities is matched by dedication to supporting employees—through recognition, rewards, and opportunities to grow. Inside our walls, you’ll find a workplace that reflects the same trusted reputation we’ve built since the beginning. Collaboration and servant leadership are at the heart of everything we do, creating an environment where talent is valued and service is elevated. Your voice matters here—feedback drives decisions on workplace flexibility, transparency, and strategic priorities.

Requirements

High School diploma or GED
5 years of IT infrastructure experience as a Systems Admin Level I or higher, providing support for IT on premise and cloud infrastructure environments
5 years of technical experience with Microsoft Office products
Intermediate skill set with SharePoint troubleshooting tools
Experience with personal computers including operating systems and hardware configurations
Ability to assess technology needs, obtain information when systems are degraded or inoperable, prioritize needs, and troubleshoot
Excellent documentation skills
Familiar with Azure related services, virtualization and storage best practices, configurations, and communication
Ability to perform testing, including planning, documenting, and knowledge transfer as directed
Strong troubleshooting skills and initiative to see problems through completion
Ability to communicate with team members, employees, customers, and vendors in a clear, concise and professional manner
Ability to work closely and effectively in a team environment consisting of technicians, engineers, vendors, consultants, and customers
Ability to work effectively in a fast-paced environment
Ability to work on multiple projects simultaneously while accomplishing daily tasks
High standards for integrity, honesty, professionalism, and work ethic
Commitment to service excellence
Ability to work independently while demonstrating excellent organization and follow through
Demonstrate flexible and efficient time management and ability to prioritize workload
Ability and willingness to work with purpose and a strong sense of urgency
Self-motivated, positive, and enthusiastic
Self-starter with a strong desire to exceed expectations
Maintain confidentiality discretion
Ability to effectively work in collaboration with others to achieve business objectives
Willing to grow and be challenged

Nice To Haves

College or technical school preferred
Advanced Microsoft certifications preferred
General knowledge of bank technology operational procedures preferred
Experience with networking hardware and software preferred

Responsibilities

Provide Level 1 & 2 support for SharePoint, OneDrive, servers, Active Directory, Office 365 applications and other applications as needed
Support Active Directory and Windows platform
Provide technical support utilizing Company vendors, product support teams, change management team, and IT management
Provide support for IT infrastructure helpdesk team and other systems engineers
Collaborate with Security team regarding SharePoint security and best practices
Conduct testing and studies as directed in support of IT cloud related systems
Work and close tickets as assigned to meet service level agreements (SLAs)
Monitor and report on performance and usage of IT cloud infrastructure systems utilizing current engineering support tools
Assist other engineers, help desk technicians, outside consultants, customer and employees in a productive and pleasant manner
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks
Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program
Attend training as requested
Participate in outside community activities as required
Perform other duties as assigned