Systems Engineer

Original SyndicateBurbank, CA
$125,000 - $150,000Hybrid

About The Position

OGS delivers communications infrastructure, including integrated systems, environments, and workflows that enable teams to produce and move content reliably at scale. This role is crucial for owning the day-to-day operations, including client SLAs, internal IT, installation assistance, and quality control during on-site work. Initially focused on support and infrastructure, this position offers a growth path into broader systems design and execution over time. It's a hybrid role with a deliberate runway for professional development, starting with foundational support tasks and progressively moving towards more significant responsibilities in systems design, on-site execution, and project delivery.

Requirements

  • Documented experience with two or more of: Disguise, Pixera, Unreal Engine, LightAct, Megapixel, Brompton, or a comparable real-time media or video playback platform.
  • Experience working with other production technologies such as video routing, KVM systems, cameras, audio systems, etc.
  • Strong enterprise networking: VLAN design, routing, multicast basics, firewall administration, endpoint management, identity and access basics.
  • Comfort working under SLA pressure, with the judgment to know when to solve versus escalate.
  • Strong written communication for design docs, tickets, and post-incident reports.

Nice To Haves

  • Exposure to SMPTE 2110, NMOS, NDI, SDVoE, or other broadcast IP standards.
  • Prior on-site work with AV integrators, broadcast environments, or virtual production stages.
  • Basic scripting or automation (Python, Bash, PowerShell) skills.
  • Familiarity with LED volumes, camera tracking, or related virtual production infrastructure.
  • Comfortable with ticketing, asset tracking, and documentation tools.

Responsibilities

  • Own day-to-day support for active client SLAs: first response, triage, troubleshoot, resolve, escalate, document, and follow up.
  • Lead systems design independently on smaller projects from day one; contribute to larger designs alongside senior staff and grow into leading them over time.
  • Execute installations at OGS offices and on client sites, for both client projects and internal work: unboxing, QA, inventory, labeling, rack building, cable management, commissioning.
  • Maintain technical documentation: network diagrams, tech books, asset and configuration records.
  • Take ownership of OGS internal IT infrastructure and systems: networks, firewalls, servers.
  • Grow into broader project execution and design leadership as capability and trust expand.
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