Systems Engineer

STACK IT Recruitment•Toronto, ON

26d•CA$85,000 - CA$100,000•Hybrid

About The Position

Love complex infrastructure challenges and client-facing problem solving? This is your chance to lead major tech transformations - from server migrations to cloud upgrades - all while being the go-to expert clients rely on. As a Solutions Engineer, you’ll drive high-impact projects across infrastructure, cloud, and security within a fast-paced MSP environment. You’ll ensure seamless transitions, minimal downtime, and strong technical leadership every step of the way.

Requirements

3+ years of experience in the following:
Experience in a client-facing IT role providing ticket/project support with strong knowledge of IT Standard/Process (ITIL/PCI/ISO)
Microsoft Office365, Active Directory, Microsoft Exchange, Windows Server Support
Experience with Veeam, Remote Desktop Services (RDS/Terminal Servers), MS SQL Server, FTP/SFTP/FTPS
Strong experience with LAN/WAN
Virtualization Environments: VMware or Hyper-V (preferred)
Strong knowledge of cloud computing and IT Ops Automation
Experience with TCP/IP protocol, firewalls, switches, routers and security
Server Hardware Technologies (CPU/RAID/SCSI) Support
Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support
Able to manage Disaster recovery for clients (AD, Fileserver, etc.)
Education in Computer Science, Software Engineering, IT or related field

Nice To Haves

Experience in an MSP environment would be considered an asset
The following certifications would be considered an asset: ITIL, MCSA/MSCE, CCNA/CCDA, Project +, Network+, etc.

Responsibilities

Act as the primary Technical contact on client accounts to initiate and lead internal projects
Deliver server migrations, including VMware ESXi, Windows Server, and SQL, ensuring smooth transitions and minimal downtime
Implement infrastructure upgrades such as firewalls, switches, and access point deployments to enhance network performance and security
Execute cloud infrastructure projects, specifically for Office 365, to optimize client operations and scalability
Implement and deliver security products, including EDR, DRP, and auditing tools, to safeguard client data and systems
Maintain and update client documentation during project delivery to ensure accuracy and accessibility
Oversee project implementation and delivery, ensuring projects are completed on time and meet client expectations
Manage lifecycle technical implementation and delivery, providing ongoing support and updates as needed
Perform routine maintenance tasks to ensure systems remain up-to-date and functional
Serve as the L3 escalation point for the helpdesk team, providing advanced support and troubleshooting for complex issues
Ability to communicate with clients at all levels from IT personnel to C-Suite Executives