Systems Engineer

Arbor Research • Ann Arbor, MI

12d

About The Position

Arbor Research is seeking a Systems Engineer to establish business, functional, and quality assurance requirements and standards. This role involves reviewing technical requirements and specifications for system modifications with internal and external stakeholders. The Systems Engineer will coordinate, capture, analyze, and baseline functional and non-functional business and program requirements, utilizing prototypes and wireframes to facilitate discussion and drafting high-level requirements and use cases. This position will support the allocation of business requirements across affected systems, run stakeholder reviews to collect feedback, and incorporate changes into the requirements management tool. A key responsibility includes maintaining and communicating a systems-to-program requirements traceability matrix, linking requirements to change requests, change requests to business requirements, and test scenarios and results to production releases. The role requires documenting requirements in approved tools like JIRA and Confluence, evaluating and supporting the development of change requests, and validating their traceability to project-level business requirements. The Systems Engineer will also support agile ceremonies, track and validate change-request implementation releases, establish performance benchmarks, attend system demonstrations, perform testing, develop test criteria, and provide recommendations on system readiness. Analysis and development of business process models and other technical documentation related to the integration of program and business requirements are also expected. Experience working within Medicare systems at CMS, particularly with enrollment and beneficiary database operations, is desired.

Requirements

• Bachelor’s degree with at least five (5) years of experience demonstrating specialized knowledge in the required technical areas, or an equivalent combination of education and experience.
• Experience applying subject matter expertise to analyze and develop business process models and other technical documentation related to the integration of program and business requirements, recommendations, or business solutions.
• Experience with requirements management, traceability, and change-request evaluation.
• Experience supporting agile development processes and ceremonies.
• Ability to understand difficult technical concepts.
• Ability to communicate, orally and in writing, with a range of technical and non-technical audiences.
• Excellent organizational skills.
• Demonstrated ability to translate user requirements into implementation design.
• Demonstrated strong verbal and written communication skills.
• Proficiency with the Microsoft Office Suite and collaboration tools such as JIRA, Confluence, and SharePoint.
• Ability to obtain and maintain a U.S. Federal public trust suitability determination.
• U.S. work authorization sufficient to meet E-Verify requirements.

Nice To Haves

• Experience working within Medicare systems at CMS, especially enrollment and beneficiary database operations.
• Non-profit experience.
• Experience supporting Federal health programs or agencies.
• Familiarity with Enterprise Performance Life Cycle (EPLC), System Development Life Cycle (SDLC), and ITIL governance frameworks.
• Experience maintaining requirements traceability matrices across multiple integrated systems.
• Familiarity with verification and validation practices for system releases.

Responsibilities

• Establish business, functional, and quality assurance requirements and standards.
• Review technical requirements and specifications for system modifications with internal and external stakeholders.
• Coordinate, capture, analyze, and baseline functional and non-functional business and program requirements.
• Use prototypes and wireframes to facilitate discussion and drafting high-level requirements and use cases.
• Support allocation of business requirements across affected systems.
• Run stakeholder reviews to collect feedback and incorporate changes into the requirements management tool.
• Maintain and communicate a systems-to-program requirements traceability matrix.
• Document requirements in approved tools such as JIRA and Confluence.
• Evaluate and support development of change requests, validating their traceability to project-level business requirements.
• Support agile ceremonies, including sprint planning, user story development and prioritization, sprint demonstrations, and retrospectives.
• Track and validate change-request implementation releases and integration or tabletop milestones.
• Establish performance benchmarks for system changes.
• Attend system demonstrations, perform integration or user testing as needed, develop test criteria.
• Provide recommendations on system readiness based on quality and test reports.
• Analyze and develop business process models and other technical documentation related to the integration of program and business requirements.

Benefits

• Core values define who we are as an organization and serve as the foundation of our code of ethics.
• Collaborative Spirit: Learn from and teach one another, exhibit curiosity and respect for the contributions of others.
• Creativity: Cultivate a challenging, stimulating, and supportive environment; be inquisitive, take initiative, and demonstrate ingenuity.
• Credibility: Be smart, thoughtful, and objective; be technically solid in your area of expertise; demonstrate scientific rigor.
• Dedication: Carry out high-quality work and deliver trusted results.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level