Systems Engineer

Charles River Associates•Chicago, MA

1d•Hybrid

About The Position

The Systems Engineer is part of Charles River Associates’ global Information Technology team, which maintains and develops the firm’s technology infrastructure and security. The role focuses on improving the performance of on-premises systems and hybrid infrastructure, with cloud technology experience essential. It offers hands-on experience with technologies in a fast-paced production environment and includes broad systems administration and support work. The team has 40 professionals across Service Delivery & Telecom, Enterprise Application Solutions, Infrastructure, Networking and Cloud Services, and Security, with staff in Boston, Chicago, London, Munich, New York, Oakland, and Washington, DC. The role is expected to work in the office at least three to four days per week, with specific days coordinated with the practice or team; work may also involve travel to another CRA office or client meetings.

Requirements

Bachelor’s degree; a master’s degree is preferred.
At least 3 years of significant experience working within a hybrid on-premises/cloud environment.
Solid working knowledge of Azure and a minimum AZ-900 Azure Fundamentals qualification.
Ability to build a well-documented, robust PowerShell script from the ground up.
Proficiency with Office 365, Windows Server, Active Directory, Group Policy, and RBAC.
Experience working in a geographically dispersed, cross-functional team.

Nice To Haves

MCSA certification.
Master’s degree.
Experience with VMware vSphere/VCF.

Responsibilities

Install, configure, operate, maintain, and troubleshoot systems hardware and software in a global Windows server environment.
Install, configure, operate, maintain, and troubleshoot Windows Servers.
Install, configure, operate, maintain, and troubleshoot VMware vSphere, vCenter, and ESXi.
Provide Level 2 support to the Service Delivery team.
Administer Active Directory and Entra, Group Policy, and role-based access control (RBAC).
Automate common administrative tasks.
Rotate through off-hours on-call support.
Complete fast-paced, high-volume work-order requests.

Benefits

Comprehensive benefits package, subject to eligibility requirements.
Medical, dental, and vision insurance.
401(k) retirement plan with employer match.
Life and disability insurance.
Paid time off, including vacation, sick leave, and holidays.
Paid parental leave.
Wellness programs and employee assistance resources.
Commuter benefits.
Wellness programming supporting physical, mental, emotional, and financial well-being.
In-house immigration support for foreign nationals and international business travelers.
Skills development programs, including technical training, presentation skills, internal seminars, career mentoring, and performance coaching.
Additional leadership and collaboration opportunities through internal firm development activities.
Eligible for additional bonus incentive compensation.