Systems Engineer

Texas L P•Plano, TX

47d•Hybrid

About The Position

Join our IT team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere every day. Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! As a Systems Engineer, you will ensure the stability, integrity, security, and efficient operation of the server, storage, and cloud environment by leveraging best practices, continuous innovation, and new emerging technologies.

Requirements

Excellent oral and written English communication skills
Excellent customer service skills
Excellent multitasking skills, time management and efficiency
Associate’s degree or at least 4 years work experience with Microsoft based server technology.
Proven Technical experience with: Active directory
Microsoft exchange
Office 365
Microsoft Azure
Windows server operating systems
Group policy
Powershell
Ability to travel to other offices as needed (including Data Centers and regional locations).
Must have reliable transportation to support travel and, where applicable, a valid driver’s license in accordance with regional requirements.
Authorized to work in the United States on a full-time basis.

Responsibilities

Monitoring and managing all installed systems and infrastructure
Review daily monitoring logs and reports
Plan and execute repair on all environment alerts
Routinely test software for bugs, redundancies, and security issues
Document system performance statistics and reports
Meet company define SLA requirements
Manage all hardware/virtual environments
Manage Hardware inventory
Maintain overall system health
Manage key back-end Windows based servers in a VMware/vCenter/Hyper-V environment.
Manage enterprise storage arrays
Establish, configure, test, and maintain operating systems, application software and system management tools.
Design and deploy new applications and enhancements to existing applications, software, and operating systems.
I.T. Infrastructure support case management
Maintain security, backup, and redundancy strategies
Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services.
Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
Maintain Azure active directory
Manage O365 hybrid Environment
Managing SAAS Solutions