Systems Engineer

Mercalis • Morrisville, NC

4d • Hybrid

About The Position

As a Cloud Systems Engineer, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you. As a part of the infrastructure group, you will help shape the core technologies used at Valeris. The role will have a primary focus on project work, with escalation from other teams as needed. This is a fast-paced environment with new challenges and technologies added to the mix daily. Teamwork and communication are key to be successful in this position.

Requirements

• 5+ years of experience in systems engineering or infrastructure engineering
• Strong hands-on experience
• Experience with Microsoft Azure (IaaS services, Azure-native services)
• Experience supporting hybrid environments (on-prem + cloud)
• Experience with Windows Server (2012–2019 and newer)
• Experience with VMware vSphere
• Experience with NetApp storage systems
• Experience with Cisco UCS infrastructure (or similar)
• Experience with Active Directory, DNS, DHCP
• Monitoring & Observability Experience (Critical Requirement)
• Experience implementing and supporting monitoring platforms (Datadog strongly preferred, Azure Monitor / native cloud monitoring tools)
• Experience with alerting and incident response
• Experience with infrastructure and application visibility
• Experience with log aggregation and telemetry analysis
• Strong troubleshooting and problem-solving skills across infrastructure stack
• Scripting and automation (PowerShell)
• Ansible / Terraform
• Networking fundamentals (routing, firewalls, hybrid connectivity)
• Backup, DR, and high availability architectures

Nice To Haves

• Azure landing zone architecture
• Infrastructure-as-Code (Terraform)
• Azure Virtual Desktop (AVD) / Nerdio
• Enterprise monitoring expansion and observability platforms
• Experience supporting large-scale Azure migration initiatives
• Familiarity with FinOps and cloud cost optimization practices

Responsibilities

• Hybrid Infrastructure Engineering (On-Prem + Cloud)
• Review, implement, administer, and support enterprise infrastructure across on-premises data centers and cloud environments (Azure primary)
• Manage Valeris cloud production and non-production environments ensuring high availability, scalability, and performance
• Support core infrastructure components (Cloud/Premise)
• Administer critical services: Active Directory (AD), Group Policy, DNS / DHCP, File services (DFS, SMB)
• Deploy, configure, and support Azure services (compute, storage, networking)
• Support hybrid identity integrations between on-prem AD and Entra ID
• Contribute to Azure landing zone, security baselines, and governance standards
• Support cloud migration and modernization initiatives
• Support and operate enterprise monitoring solutions
• Build and maintain infrastructure and application dashboards, alerting strategies and thresholds, and synthetic tests and availability monitoring
• Ensure monitoring coverage across on-prem infrastructure, virtual machines and cloud services, and network connectivity and dependencies
• Perform incident triage, troubleshooting, and root cause analysis
• Install, configure, patch, and maintain operating systems and infrastructure components
• Perform system upgrades, patching, and lifecycle management across hybrid environments
• Troubleshoot and resolve issues across application, OS, and infrastructure layers
• Participate in capacity planning, workload modeling, and performance tuning
• Develop and maintain automation using PowerShell and infrastructure tools
• Support Infrastructure-as-Code (IaC) initiatives (e.g., Terraform (Azure))
• Improve provisioning, monitoring, and operational efficiency through automation
• Standardize build and configuration processes
• Develop reporting and analytics
• Analyze trends for performance, capacity, and availability
• Support FinOps initiatives by providing visibility into resource utilization and cloud costs
• Ensure adherence to change management processes and standard operating procedures
• Support implementation of security controls, identity governance, and system hardening
• Maintain compliance with enterprise policies and audit requirements
• Participate in on-call rotation and support after-hours maintenance
• Support infrastructure projects including data center consolidation, cloud migration waves, and application modernization
• Collaborate with infrastructure, network, DevOps, and security teams
• Utilize Valeris’ values as the driving force behind the team’s success
• On time adherence to training deadlines for all corporate policies and procedures
• Ensure all SOPs are followed with consistency
• Perform additional tasks or projects as assigned

Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
• Additional health support, including telehealth and Employee Assistance Program (EAP) services
• Company match on Health Savings Account contributions
• Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
• Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
• 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
• Paid Time Off (PTO) and Sick Leave to support work-life balance
• Nine paid holidays plus two floating holidays
• Opportunities for advancement in a company that supports personal and professional growth
• A challenging, stimulating work environment that encourages new ideas
• A mission-driven, inclusive culture where your work makes a meaningful impact

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed