Systems Engineer

TGI MAIN COMPANY•New York, NY

48d•$49,000 - $50,000•Onsite

About The Position

The TGI Story A second-generation family-owned business for over 62 years, TGI Office Automation is a comprehensive office technology provider offering scalable solutions for many of today’s complex business issues. TGI offers unparalleled, innovative technology from a variety of industry-leading partners. TGI’s Mission Statement: Office automation empowers your business. By improving bottom-line profitability through smart, strategic solutions, we help our customers reduce costs and maintain a competitive position. https://www.tgioa.com/

Requirements

Bachelor’s degree, preferably in IT (Computing/Networking) required or minimum 3-5 years of IT or industry experience
Knowledge of MySql and MSSQL databases
Knowledge of basic scripting languages
Excellent communication and presentation skills (written and verbal
Excellent time management skills

Responsibilities

Obtain and maintain technical certifications for MFP/Printer Hardware and Tier 1, Tier 2, and Tier 3 Solutions (vendor partners may change)
General sales and technical support for Sales Department
Solutions Lab Research and Development, Software Testing
Maintain Lab and Showroom environment
Custom Demo configurations – working with sales engineers to develop POCs and execute onsite trials
Installation and configuration of Tier 1, Tier 2, and Tier 3 solutions
Customer Training for MFP/Printer Equipment, Tier 1, Tier 2, and Tier 3 solutions
Help desk support for Tier 2 and 3 solutions