SYSTEMS ENGINEER (ON-SITE) - IT
About The Position
POSITION SUMMARY: As an IT Systems Engineer, you will be responsible for the day-to-day operation and management of the server and network infrastructure. Perform responsibilities in accordance with all PlayLV’s Company standards, policies, and procedures. POSITION RESPONSIBILITIES/DUTIES: Troubleshoot system hardware, software, and network-related issues Troubleshoot end-user hardware, software, and network-related issues Serve as a resource for the administration and maintenance of server and network infrastructure Notation of all completed tasks in accordance with departmental policy and procedure Coordinate system development tasks to include design, integration, and formal testing Oversees all transitions into production Develop and complete actions in system specifications, technical and logistical requirements, and other disciplines Create and maintain programmatic and technical documentation to ensure efficient planning and execution Manage and document system configurations Any other functions deemed necessary This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Requirements
- Associate's degree or equivalent from a two-year College or Technical School, or six months to one year related experience and/or training; or equivalent combination of education and experience.
- Must be able to communicate effectively in English, in both written and oral forms.
- Two years of experience in systems administration
- Experience in Microsoft Active Directory, Microsoft Exchange, Nutanix, Veeam, etc.
- Experience with Hotel and Casino software applications, including LMS, OASIS, and InfoGenesis
- Possess a thorough understanding of principles of TCP/IP-based networks; FortiNet experience a plus
- Knowledge of computer workstation functionality and components
- Strong experience with Microsoft Windows desktop operating systems
- Excellent verbal, written, interpersonal, and organizational skills
- Ability to provide excellent customer service for all end-users
- Ability to obtain and maintain a Gaming License
- Proven experience with network capacity planning, network security principles, and general network management best practices
- Excellent hardware troubleshooting experience
- Extensive experience with Windows Server, virtual environments, and storage area networks
- Competence with testing tools and procedures for voice and data circuits
- Good understanding of the organization’s goals and objectives
- Knowledge of applicable data privacy practices and laws
- Strong interpersonal, written, and oral communication skills
- Able to conduct research into networking issues and products as required
- Ability to present ideas in user-friendly language
- Highly self-motivated and directed, with keen attention to detail
- Proven analytical and problem-solving abilities
- Able to effectively prioritize tasks in a high-pressure environment
- Strong customer service orientation
- Experience working in a team-oriented, collaborative environment
- Nevada Gaming License
- Must be available to work in a 24-hour, 7-day-a-week environment.
- Sitting for extended periods of time
- Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components
- Occasional inspection of cables in floors and ceilings
- Lifting and transporting of moderately heavy objects, such as computers and peripherals
- Must have the physical ability to access all areas of the facility; move, lift, carry, push, pull, and place objects; withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing at least 25 lbs. without restriction.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Physical stamina and proper mental attitude to work under pressure; work indoors and outdoors, as well as be exposed to hot/cold surfaces, steam, and wet floors.
- Most work tasks are performed indoors; however, there are events where outdoor activities are required. Indoor temperature is moderate and controlled by internal environmental systems.
- Must be able to work in a fast-paced, busy, and noisy environment.
Nice To Haves
- Associate's degree in Information Systems/Technology, Computer Science, Computer Engineering, or a related field
- Microsoft Certified Professional
- Previous experience in a similar resort setting
Responsibilities
- Troubleshoot system hardware, software, and network-related issues
- Troubleshoot end-user hardware, software, and network-related issues
- Serve as a resource for the administration and maintenance of server and network infrastructure
- Notation of all completed tasks in accordance with departmental policy and procedure
- Coordinate system development tasks to include design, integration, and formal testing
- Oversees all transitions into production
- Develop and complete actions in system specifications, technical and logistical requirements, and other disciplines
- Create and maintain programmatic and technical documentation to ensure efficient planning and execution
- Manage and document system configurations
- Any other functions deemed necessary
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
