IT Site Engineer

Seatrax Inc•Belle Chasse, LA

4d•Onsite

About The Position

IT Site Engineer Seatrax Equipment Services is a global leader in the repair of drilling equipment. We pride ourselves on our customer-centric approach, ensuring that we meet the needs of drilling contractors around the world with the highest quality of service and expertise. Job Summary: We are seeking an IT Site engineer with bachelor’s degree in computer science, Information Technology, or 5 years verifiable related field/site equivalent experience. Salary commensurate with experience.

Requirements

Bachelor’s degree in computer science, Information Technology, or 5 years verifiable related field/site equivalent experience.
System administration of Windows Server 2022 experience required including group policy, Active Directory.
Minimum of 2 years IT support experience in a MS Office 365 environment administering Outlook, Teams, SharePoint, One Drive including permissions and basic oversite concepts.
Manage and administration of phpMyAdmin in a VM Hyper-V environment
Effective communication and customer-service mindset; ability to support both technical and non-technical users.
Deep understanding, experience and technical skill required for Sage 50 (2026) for a multi company platform in a VM environment.
Strong network Ubiquity/Unifi Dream Machine Pro experience for Gateway management, DHCP/DNS, switches, access points, VPN, VLAN and Tunnel configurations.
Administration and management of endpoint/devices through RDP, connectwise, Ninja 1, Threat Locker, Huntress.
Experience coordinating vendors/MSPs and managing escalations as needed.
Proficient in Microsoft Enterprise environment including Server 2022, Office 365 management.
myPHP and mySQL
Networking and Security (certifications preferred)
Ability to manage and prioritize multiple projects and responsibilities
Strong organizational skills
Strong teamwork skills with leadership dynamics
Excellent communications and customer service/user support

Responsibilities

Serve as the primary internal IT support resource for users across multiple offices (Windows environment)
Troubleshoot and resolve hardware/software issues for end users.
Manage onboarding/offboarding for Windows in an Active Directory environment and Office 365.
Manage device provisioning, account setup, access changes, and equipment collection.
Maintain and refine (as needed) standards for workstations, software deployment, patching/updates, and endpoint protection.
Maintain accurate hardware and software inventory (devices, peripherals, licenses).
Coordinate with Managed Service Provider (MSP) partners for escalation, specialized projects, and coverage.
Administer Microsoft A.D. and Office 365 environment including users, groups, licensing, and access controls.
Support, improve and enforce policy control around Windows Server (2022), Office 365, Teams, SharePoint, One Drive for best practices.
Progress to Zero Trust Environment with Threat Locker in multi-agency environments.
Build clear IT documentation, including standards, onboarding/offboarding and systems/licenses administration.
Coordinate request intake/work management processes to improve visibility and accountability.
Identify and implement improvements to reduce issues, increase consistency, and enhance user experience.