Site IT Specialist

Novartis • Durham, NC

1d • Onsite

About The Position

Ready to lead the IT backbone of Novartis’ new Morrisville manufacturing sites? As the Site IT Specialist, you’ll be the on-site point person who turns plans into reliable, compliant technology operations. You’ll orchestrate end-to-end services—from network and workplace technologies to servers and cloud—while embedding security, quality, and service management best practices. Partnering with global Data, Digital & IT, engineering, vendors, and local leaders, you’ll ready the site for go-live and steady-state, resolve issues with care and urgency, and continuously improve how colleagues work every day—so life-changing medicines can reach patients faster.

Requirements

• Bachelor’s or Master’s degree in a relevant technical field.
• 5+ years of relevant experience in a GMP environment.
• Experience in IT operations, service management, or infrastructure within regulated environments.
• Ability to support compliant IT services including core ITSM processes.
• Knowledge of cybersecurity governance and audit readiness.
• Strong communication and documentation skills.

Nice To Haves

• Experience with site start-up phases including design and commissioning.
• Familiarity with OT environments such as SCADA and building management systems.
• ITIL certification; security certifications.

Responsibilities

• Lead stable, secure, compliant technology operations for Morrisville manufacturing sites.
• Execute Information Technology Service Management processes for timely issue resolution.
• Plan and deliver site infrastructure across network, workplace, compute, storage, and hosting.
• Validate networks and technologies; support go-live readiness and operational handover.
• Apply cybersecurity governance; manage vulnerabilities, patching, and documentation.
• Partner with stakeholders; translate requirements; produce procedural and training materials.
• Govern suppliers and services; enforce service levels and drive improvement.

Benefits

• US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits.
• In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level