Systems Engineer

Applecart • New York City, NY

37d • $95,000 - $125,000 • Hybrid

About The Position

Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart’s platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a Systems Engineer in our New York City office. About the Role: You will be responsible for Level 1 and 2 Help Desk Support for Windows and Mac devices, supporting enterprise networking and Applecart office expansion. Additionally, you will assist with core systems administrations, systems automation and scripting using python. In this position, you will work with HR, Business Operations, Office Management, and Platform teams. This role will report to the Director of Information Systems and Technology.

Requirements

• 3+ years of experience in IT Systems Administrator or similar role.
• Hands-On + Remote Help Desk experience (Zendesk, Freshworks, ServiceNow, Jira Service Desk, etc.)
• Strong administration experience (Okta, Google Workspace (GAM), Slack, MS Office)
• Device management experience with Windows and macOS (Apple Business Manager, Jamf, Kandji/Iru, MaaS360, Intune, Hexnode, JumpCloud, Workspace ONE), leveraging service for an automated OOBE.
• Enterprise networking experience (Juniper, Unify, Meraki, Cisco).
• SSO integration experience (Okta, OneLogin).
• Python scripting experience (PyCharm, VSCode, GitHub (no AI IDEs Cursor, Tailwind, Manus)) to automate repetitive tasks.
• Experience supporting SOC 2 audits or similar compliance frameworks.
• Strong written and verbal communication skills.
• Impeccable attention to detail and superior organizational skills

Nice To Haves

• AWS/public cloud certification is a plus.

Responsibilities

• Serve as the primary point of contact for internal technical support.
• Support daily Applecart office operations alongside operations teams.
• Improve security and automation posture.
• Partner with the IT Director for large initiatives such as MDM configuration and migration and SOC 2 readiness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed