Systems Engineer

Flagler Technologies LLC • Coopersville, MI

22d • $82,000 - $92,000 • Hybrid

About The Position

We’re looking for an experienced Systems Engineer to join a growing Professional Services team supporting a variety of client environments and technology projects. This is a project-focused engineering role for someone who enjoys taking technical solutions from planning through implementation. Rather than spending the majority of the day working a traditional support queue, you’ll be involved in deploying, migrating, upgrading, and improving infrastructure across server, network, Microsoft cloud, security, backup, and virtualization technologies. The right person will bring strong technical experience, but just as importantly, will be comfortable working directly with customers, collaborating with other engineers, documenting their work, and taking ownership of their portion of a project from beginning to end.

Requirements

• Approximately 5–7 years of professional IT experience.
• Strong knowledge of Windows Server, Active Directory, Group Policy, DNS, and DHCP.
• Experience administering Microsoft 365 and working with Microsoft Azure/cloud services.
• Hands-on networking experience involving firewalls, switches, VPNs, VLANs, and routing.
• Experience with server and workstation operating systems and general infrastructure technologies.
• Experience with virtualization technologies such as VMware, Hyper-V, Nutanix, Scale Computing, or comparable platforms.
• Familiarity with backup and disaster recovery platforms such as Veeam, Datto, or similar solutions.
• Understanding of cybersecurity practices and technologies including EDR, MFA, and common compliance/security frameworks.
• Experience with RMM and PSA platforms such as ConnectWise, Kaseya, N-able, or similar tools.
• Strong troubleshooting and problem-solving abilities.
• Strong written and verbal communication skills.
• Strong organizational and time-management skills.
• The ability to work independently while also collaborating effectively with other engineers.
• The confidence and professionalism to work directly with clients.
• The ability and willingness to mentor less-experienced engineers and share technical knowledge.

Nice To Haves

• A Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience, is preferred.
• Previous experience working within a Managed Service Provider (MSP) environment is preferred, but strong infrastructure, consulting, or professional-services experience will also be considered.
• Industry certifications are preferred but are not necessarily required for an otherwise well-qualified candidate.
• Relevant certifications may include: CompTIA Network+, CompTIA Security+, Microsoft / Microsoft 365 certifications, VMware certifications, Cisco certifications, Other infrastructure, networking, cloud, or cybersecurity certifications.

Responsibilities

• Configuring, deploying, and validating client servers, storage, networks, firewalls, and cloud environments.
• Implementing and configuring Microsoft 365 and Microsoft Azure solutions, including user administration, Exchange, Teams, SharePoint, and security policies.
• Working with Windows Server, Active Directory, Group Policy, DNS, and DHCP.
• Implementing backup, disaster recovery, and cybersecurity solutions.
• Supporting and troubleshooting virtualization platforms such as VMware, Nutanix, Hyper-V, Scale Computing, and similar technologies.
• Configuring and troubleshooting network infrastructure including firewalls, switches, VPNs, VLANs, and routing.
• Performing system upgrades, migrations, replacements, and configuration changes.
• Participating in or leading client onboarding, infrastructure refresh, deployment, migration, and assessment projects.
• Identifying and escalating technical risks, project blockers, and implementation concerns.
• Mentoring and supporting associate or junior engineers during project execution.
• Documenting technical configurations, deployment procedures, and client environment information for operational handoff.
• Accurately tracking project work and time within the PSA platform.
• Working directly with clients in a professional and consultative manner throughout project delivery.

Benefits

• Multiple medical insurance plan options
• Dental insurance
• Vision insurance
• Employer-paid Group Term Life and AD&D insurance
• Employer-paid Short-Term Disability
• Employer-paid Long-Term Disability
• Optional supplemental and voluntary life insurance
• 401(k) with a 100% employer match on employee contributions up to 6% of compensation
• Paid time off
• 11 paid holidays per calendar year
• Employee Assistance Program
• Employee wellness resources
• Tuition reimbursement opportunities after one year of service
• Additional employee discount and wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree