Systems Engineer

Resource Data•Juneau, AK

10d•$83,800 - $91,300•Onsite

About The Position

As a Systems Engineer at Resource Data, you will design, implement, support, and optimize infrastructure solutions across on-premises and cloud environments. This role works independently to configure, deploy, monitor, and troubleshoot systems while collaborating with project teams and clients to deliver reliable, secure, and high-performing technology solutions. You'll apply strong technical expertise to resolve complex operational challenges, improve system reliability, and contribute to the development of repeatable engineering practices.

Requirements

Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field; or equivalent combination of education and experience
2+ years of professional experience in systems engineering, infrastructure, platform engineering, or a related role
Experience managing user accounts, security controls, system documentation, and troubleshooting activities
Experience configuring and maintaining operating systems, virtualized environments, cloud platforms, and application infrastructure
Experience supporting system integrations, deployments, upgrades, migrations, and operational workflows
Familiarity with infrastructure security principles, monitoring solutions, backup and recovery processes, and reliability best practices
Strong troubleshooting and root-cause analysis skills with the ability to resolve complex technical issues
Ability to work independently and effectively manage priorities with minimal supervision
Strong organizational, communication, and collaboration skills, including experience working with engineering teams and client stakeholders

Nice To Haves

Experience using JIRA or similar work management and issue-tracking platforms to manage tasks, incidents, change requests, and project deliverables
Experience working in consulting environments involving direct client interaction and project delivery responsibilities
Experience delivering IT solutions with government agencies
Industry certifications such as CompTIA Security+ or similar

Responsibilities

Independently deliver assigned systems engineering work while contributing to broader project and operational objectives
Provide Level 3 support for end users, administrators, and project teams, resolving complex technical issues and escalating risks appropriately
Install new software releases, operating system updates, patches, and infrastructure upgrades while ensuring minimal disruption to business operations
Evaluate software updates and security patches and resolve software-related issues
Perform system backup, recovery, and restoration activities to ensure business continuity and data protection
Support system integrations, deployments, upgrades, migrations, and operational workflows
Produce clear and comprehensive technical documentation, including system architecture diagrams, support procedures, deployment documentation, and service records
Identify opportunities with clients to improve operational readiness, system performance, and infrastructure reliability