Systems Engineer

Fox Corporation•Washington, DC

7d•$55 - $58

About The Position

The Systems Engineer is an individual contributor on Fox News Media’s Digital Newsroom Systems Administration team. The role engineers, automates, and supports the operational reliability of the Dalet media-asset-management platform and related production systems in New York and Washington, DC. It is a backfill position intended to restore capacity for scripting, proactive monitoring, data migration, and frontline production support. The engineer works with editorial, media desk, library, and operations teams, and partners with Dalet support and internal engineering groups on Mimir, Pyramid, and Project Fresh Start initiatives. The position contributes to a shift from reactive ticket handling toward automated detection and remediation. It requires dependable ownership through completion, including support during weekends and live production windows. The role administers and troubleshoots Dalet systems and associated production workflows; develops monitoring and remediation automation; supports migrations, platform testing, Linux administration, and production delivery pipelines; and responds to incidents while documenting systems, root causes, and procedures. The schedule is flexible and may include evenings, weekends, on-call coverage, and maintenance windows as required.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent practical experience.
3–5+ years of systems engineering, Linux administration, or broadcast/media platform support experience.
Proficiency in PowerShell and Bash scripting, with the ability to build and maintain production monitoring automation.
Working knowledge of Linux administration, MS-SQL, XML/metadata workflows, and basic networking.
Experience supporting live production or newsroom editorial environments.
Strong troubleshooting skills, attention to detail, and ownership through completion.
Clear written and verbal communication skills and comfort partnering with vendors, editorial staff, and engineering teams.
Ability to work a flexible schedule that may include evenings, weekends, and maintenance windows.

Nice To Haves

Hands-on experience with Dalet Galaxy, Dalet Plus, or comparable MAM platforms.

Responsibilities

Administer and troubleshoot the Dalet MAM environment in New York and Washington, DC, including Dalet Admin Tool configuration, BPM workflows, proxy generation, WebSpace, Wowza load balancers, workflow servers, and Brio ingest and recording components.
Resolve escalated production issues involving proxy generation, media synchronization, ZID-to-DCID transfers, mounts, TRINT workflows, and slug or metadata special-character recording failures.
Configure Dalet Admin Tool settings and BPM rules to prevent recurring operational failures.
Support restricted-folder lifecycle and asset restore or purge requests, coordinating with media desks on NY and DC editorial workflows.
Partner with Dalet iCare and support teams on complex escalations, and document root causes and remediation in ServiceNow (DNRNYD) and Confluence.
Develop, maintain, and extend PowerShell and Bash monitoring and remediation scripts for recurring Dalet failure modes and related agents, workflows, and systems.
Tie monitoring automation to tracked DNRNYD tickets, documenting thresholds, alert logic, and remediation steps.
Contribute to proactive monitoring and potential integration with broader observability initiatives such as Grafana; use Python and modern tooling to extend automation where practical.
Support Object Store-to-Mimir image and metadata migration work, including XML mappings, JSON watch-folder definitions, VOS re-tagging, shared-asset import logic, and batch validation.
Execute and validate large-scale content and metadata migrations, including transcript backfills and person/non-person image regeneration, while minimizing production impact.
Participate in Mimir Phase 2 and Pyramid platform testing, including TestRail case authoring, post-upgrade retesting in DEV and PROD, and permissions and workflow validation.
Support Project Fresh Start and Dalet upgrade activities, including MFP testing, MS-SQL maintenance, and version upgrades.
Own or support recurring production delivery workflows, including the Fox News Sunday Hulu unified-delivery package and its format, captioning, container, character-handling, and external QA requirements.
Administer Linux systems supporting Dalet and related Digital Newsroom infrastructure in New York and Washington, DC.
Perform MS-SQL queries and data tasks related to Dalet metadata, migration, and reporting workflows.
Transform and validate XML metadata for ingest, migration, and platform integration.
Provide frontline and weekend production support for Dalet users, including editors, media desk, library, and operations teams.
Respond to ServiceNow incidents and requests and maintain clear Confluence documentation for systems, scripts, and troubleshooting procedures.
Collaborate with peer Digital Newsroom engineers and BMT teams on cross-platform initiatives.
Participate in on-call and weekend coverage rotation aligned with live news production schedules.