Systems Engineer

Becton Dickinson Medical Devices•San Diego, CA

23d•Onsite

About The Position

We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. The Systems Engineer will work closely with R&D for IDN level build and architectural design, as well as product release preparedness participation. Organizational Readiness activities involve remote and on-site support of the product release progression and cross-functional team participation. About the role: The Systems Engineer has experience with a wide range of BD products and related interfaces. This role involves interaction with customers, deployment teams, and other Engineers. In addition, the Systems Engineer provides peer support for other Systems Engineers. The effective Systems Engineer must clearly communicate, thoroughly document, and demonstrate product server & software competency. The Systems Engineer must have the ability to establish collaborative working relationships with cross-functional project & product teams. This is an Event Engineering role supporting scheduled night-time upgrades to customer sites. Must be willing to work nights. Duration of Employment: This position ends on or before June 30th, 2028. If at the end of that period you have not been offered or have not accepted another position within BD, your employment will be terminated, and you will not be eligible for severance per Company policy or plan.

Requirements

Bachelor’s degree in healthcare information systems.
Four or more years in healthcare environment with technical (systems) involvement and computerized system applications.
Must have a working knowledge of a variety of Operating Systems and software applications, including BD products.
Experience with medium/large projects required
Must be able to lift a minimum of 80 lbs.
This position may involve pushing, pulling, stooping, bending, and lifting.
Must provide proof of, maintain current immunizations, and obtain additional immunizations appropriate for and required by the facility which enables access to customer sites to perform essential job functions.
Must possess and maintain a current driver’s license and meet BD’s auto safety requirements.
Position requires flexible working hours, normally after normal daytime business hours, including nights and weekends.
Ability to work independently from a home office.

Nice To Haves

VMware
SQL/DB Admin
MCSE / MCSA
Networking
HIPAA
Active Directory
IT Security
Azure
AWS or other related certifications/ experience

Responsibilities

Assist MMS (Medical Management Systems) with Field Action execution, including customer notifications, obtaining customer acknowledgment forms, and follow-ups with customers to answer questions.
Install and support the deployment of BD servers and software in customer environments
Communicates technical requirements and recommendations/solutions to customers and project leadership team
Demonstrate understanding of hospital information systems, system validation, active directory, databases, and system virtualization, cloud technologies
Lead customer teams, share expertise, gain consensus within teams and deliver concise and consistent communication
Demonstrate problem solving, troubleshooting, and system consultation related to BD products, best practice considerations and standardization
Comply with all Central Server & Software Deployment Policies and Procedures
Monitor and supply updates on escalated critical issues
Recognize unnecessary workflow steps and identify processes that can be improved to increase efficiency
Follow and provide feedback on technical documentation, new product validation/requirements, product documentation, test plans, technical solution design, server & software deployment, system integration etc.