8-11- Systems Engineer
About The Position
This position focuses on all aspects of systems infrastructure for directory services and identity management systems (e.g., Active Directory, multi-factor authentication, single sign-on, and certificate management systems) and enterprise IT services (e.g., web, email, financial, Microsoft 365, data analytics). The role involves Microsoft 365 user administration, SaaS deployment, mobile applications and administration, monitoring of service health, management of service requests, and change management within the Microsoft 365 infrastructure, SharePoint sites administration, Licensing administration and management, and implementing Compliance, Governance, and Management policies adopted by the firm via Intune.
Requirements
- 5+ years of technical experience in end-user computing technologies.
- Extensive skills in cloud-based collaboration technologies, including Microsoft 365.
- Extensive knowledge of Exchange Online.
Nice To Haves
- Bachelor's degree.
- Major in Information Technology or related field preferred.
Responsibilities
- Perform server administration tasks including user/group management, security permissions, group policies, and print services.
- Research event-log warnings and errors, and monitor resources to ensure systems architecture components work together seamlessly.
- Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support.
- Handle public cloud Azure provisioning, including accounts, resources, and subscriptions.
- Prioritize and balance daily business-as-usual problems and requests against organizational goals.
- Collaborate with staff, peers, management, and senior leadership effectively.
- Work with other employees, supervisors, managers, and executives to ensure timely completion of projects and work assignments.
- Conduct research and make recommendations on products, services, protocols, and standards to support infrastructure procurement and development.
- Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, computer devices, and telephone/VoIP systems.
- Manage Microsoft 365 tenant design and SaaS deployment.
- Administer Microsoft 365 users (Teams, OneDrive, SharePoint, Azure Active Directory, Exchange Online).
- Manage Microsoft 365 mobile applications and administration.
- Monitor Microsoft 365 service health, manage service requests, and handle change management within the Microsoft 365 infrastructure.
- Administer Microsoft 365 SharePoint sites.
- Manage Microsoft 365 licensing.
- Implement Compliance, Governance, and Management policies via Intune.
- Troubleshoot and resolve Azure services-related issues.
- Configure Azure services to meet organizational needs.
- Implement and manage cost-effective cloud systems.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
