Systems Engineer

PACS
$80 - $120

About The Position

We are seeking a Systems Engineer with a strong focus on Microsoft 365 administration, SaaS integrations, automation, and cloud operations within a modern, nearly fully cloud-based environment. This role is responsible for the performance, security, governance, and optimization of our Microsoft 365 tenant and integrated cloud services. While identity management and Azure infrastructure remain important components of our ecosystem, this position is primarily centered on managing, securing, and automating our Microsoft 365 and Azure environments. The ideal candidate combines operational expertise with strong PowerShell and/or Python scripting skills to improve efficiency, consistency, and visibility across the platform.

Requirements

  • Professional experience administering Microsoft 365 in an enterprise environment
  • Strong understanding of Exchange Online, SharePoint Online, Teams, and related services
  • Experience managing M365 security and compliance features
  • Strong PowerShell scripting skills
  • Working proficiency in PowerShell or Python for automation or reporting tasks
  • Familiarity with Entra ID and cloud-based identity concepts
  • Strong troubleshooting, documentation, and organizational skills
  • Strong adherence and understanding of ITIL practices

Nice To Haves

  • Experience with Microsoft Graph API
  • Experience with 3rd party rest API
  • Exposure to automation frameworks
  • Familiarity with monitoring and reporting tools
  • Familiarity with ServiceNow
  • Microsoft 365 or related cloud certifications
  • Working knowledge of Azure infrastructure
  • Strong foundation in ITIL practices
  • Familiarity with ServiceNow

Responsibilities

  • Microsoft 365 Administration Administer and optimize Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, and related collaboration platforms
  • Manage tenant configuration, licensing, service health, and usage optimization
  • Maintain and enhance security controls including Conditional Access, MFA, DLF Networking, and general Cloud security
  • Support integrations between M365/Entra ID and third-party Saas platforms
  • Monitor performance, reliability, and user experience across the M365 ecosystem
  • Troubleshoot service issues and coordinate with Microsoft support when necessary
  • Develop and maintain automation using PowerShell and Python
  • Automate reporting, compliance validation, SaaS integration, service request Fulfillment, and configuration management
  • Leverage Microsoft Graph, Meraki, ServiceNow, Workday and other APIs to streamline administrative workflows
  • Build reusable scripts, automated workflows, and operational tooling to reduce manual overhead
  • Identify opportunities to standardize and automate repetitive tasks
  • Utilize ServiceNow to develop workflows and automations tied into the ITSM, CMDB, and SPM modules
  • Support Entra ID configuration related to Microsoft 365 services
  • Maintain access controls, group management, and authentication policies
  • Provide operational support for Azure-hosted services where required
  • Assist with governance and policy enforcement across cloud resources
  • Maintain, create, and support automation related to 3rd party SaaS applications

Benefits

  • Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
  • PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
  • Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
  • Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
  • Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.
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