Systems Engineer

Wingstop

13h • Onsite

About The Position

The Systems Engineer will significantly contribute to building, maintaining, optimizing, and ensuring the reliability and scalability of the company’s systems and storage infrastructure. Their role is critical to ensuring underlying systems, storage, applications, and services are available 24x7 to support the business needs of the company. This role includes managing and monitoring our server and storage infrastructure and ensuring the associated patching, backups and required maintenance processes are completed in a timely manner while adhering to the company’s change management processes, policies and standards. The Systems Engineer will play a pivotal role in managing and scaling the infrastructure to accommodate growth.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field preferred. Equivalent 7 years of proven experience in similar role is considered.
• Knowledge of IT server systems, storage, database, networking, co-locations, and hybrid cloud environments (AWS, Azure, etc.).
• Experience with enterprise storage solutions in a fiber-channel configuration.
• Experience with Enterprise backup solutions in a regulatory and audit complaint environment
• Highly collaborative and service-oriented
• Strong ownership and accountability
• Ability to lead incident resolution and cross-functional coordination
• Passion for continuous improvement and learning

Nice To Haves

• MCSE, MCSA or other industry related certifications are a plus.

Responsibilities

• Manage and support enterprise infrastructure, including servers, storage, and virtualization environments
• Administer and maintain backup/restore and replication systems
• Oversee identity and access systems including Active Directory, Azure, Microsoft Entra ID (Azure AD) in hybrid environments, and IAM platforms (Okta experience preferred)
• Support and manage Microsoft ecosystem tools including O365, Exchange, SQL, SCCM/SSRS, and Microsoft Intune
• Maintain and support SaaS applications and internal systems within a hybrid cloud environment
• Participate in change management processes, ensuring all infrastructure changes are documented, tracked, reviewed, approved, and compliant with governance policies
• Develop and monitor key performance metrics to assess system health, performance, and storage infrastructure status
• Collaborate with cross-functional teams to support IT infrastructure initiatives and business requests
• Create, update, and maintain technical documentation, ensuring all system changes follow revision control processes
• Respond to critical incidents and alerts, troubleshooting and resolving issues to maintain uptime and availability of business-critical systems

Benefits

• Unlimited paid time off for exempt employees
• One paid volunteer day of your choice
• Competitive bonus structure for eligible roles
• Team member stock purchase plan
• Health savings or flexible spending account options
• 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
• Comprehensive medical, dental, and vision benefits
• Basic life and AD&D insurance provided
• Pet insurance
• Education Assistance
• Wellness reimbursement program
• Paid maternity and paternity leave
• Lunch provided every Tuesday and Thursday in office
• Discount on Wingstop gift cards
• Onsite game room

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level