System Engineer (GovCon) Remote

Ntiva, Inc.•Mc Lean, VA

63d•$70,000 - $110,000•Remote

About The Position

The Systems Engineer (GovCon) provides advanced technical support for internal GovCon systems and designated external customers, serving as an escalation resource for complex systems, network, security, and compliance-related issues. The role designs, implements, and maintains secure infrastructure and supports ongoing CMMC Level 2 (NIST SP 800-171) compliance across GovCon systems and cloud environments. The position supports networks, Windows Server environments, virtual machines, storage, Hyper-V and/or VMware, Microsoft Azure infrastructure, and advanced applications and network services. Duties also include maintaining CMMC-scoped environments, helping create and validate technical evidence, reviewing changes for compliance impact, participating in incident response involving CUI or GovCon systems, and advising external customers on compliant infrastructure and CMMC-aligned technical practices. This is a remote position. Infrequent travel may be required within the United States, and candidates near a Center of Excellence in Lombard, Illinois; McLean, Virginia; Shreveport, Louisiana; or Overland Park, Kansas are preferred. Employees must maintain a dedicated, safe, secure remote workspace and follow company IT and security policies. U.S. citizenship is required due to federal government contract obligations and access to secured information systems; visa sponsorship is unavailable.

Requirements

3–7 years of experience in systems engineering, infrastructure, or advanced technical support.
NinjaOne RMM administration experience.
Windows Server deployment and administration experience.
Network infrastructure implementation and administration experience, including routers, firewalls, switches, and LAN/WAN.
VMware and/or Hyper-V virtualization experience.
Microsoft Azure infrastructure implementation experience.
Strong documentation skills for technical and non-technical audiences.
Ability to work independently and provide strong client service.
Organizational skills and ability to manage competing priorities.
Accurate tracking of work performed, time, and related documentation.
Ability to communicate professionally in English, both written and orally.
Ability to write business correspondence and process procedures.
Ability to present information effectively and respond to questions from managers, clients, and the public.
U.S. citizenship is required due to federal government contract obligations and access to secured information systems.
Ability to establish and maintain a dedicated, safe, distraction-free workspace secured from unauthorized access and follow company IT and security policies.

Nice To Haves

CMMC RP or CCP credential.
Subject matter expertise in a specific technology such as Microsoft, VMware, Citrix, or Cisco.
Microsoft Certified Systems Engineer (MCSE).
Network+ certification.
Microsoft Azure Administrator AZ-104 certification.
VMware Certified Professional (VCP).
Cisco Certified Network Associate (CCNA).
ITIL Foundation certification.
Proximity to a Center of Excellence in Lombard, IL; McLean, VA; Shreveport, LA; or Overland Park, KS.

Responsibilities

Provide advanced technical support for internal GovCon systems and designated external customers.
Act as an escalation resource for complex systems, network, security, and compliance-related issues.
Deliver consistent, high-quality service to customers and internal stakeholders.
Maintain accurate and timely ticket updates, documentation, and work records.
Create, maintain, and improve technical documentation, standards, and internal processes.
Design, build, and support networks, VLANs, firewall rules, routing, Windows Server environments, virtual machines, storage, RAID configurations, and host platforms.
Administer and troubleshoot Hyper-V and/or VMware environments, Microsoft Azure resources (AVD), and advanced applications, servers, and network services.
Perform VM and storage migrations across hosts and platforms.
Implement and support Microsoft Azure infrastructure, including VMs, VNets, gateways, and virtual firewalls.
Support and maintain CMMC-scoped environments, including network segmentation and VLAN design, identity and access controls, and secure administrative access models.
Maintain ongoing CMMC Level 2 compliance by ensuring secure configuration and operation of infrastructure and cloud environments.
Collaborate with compliance, security, and leadership teams to implement remediation plans and address gaps found through reviews, readiness exercises, and third-party assessments.
Assist with creating, maintaining, and validating CMMC technical evidence, including system configurations, security settings, diagrams, and control implementation artifacts.
Ensure system changes, deployments, and upgrades are reviewed for CMMC impact before implementation.
Participate in incident response involving CUI or GovCon systems, including investigation, containment, and documentation.
Support external GovCon customers by implementing compliant infrastructure and security configurations, advising on CMMC-aligned technical best practices, and escalating compliance-related technical issues.
Improve GovCon-specific standards, baselines, and runbooks to maintain audit readiness.
Stay current on evolving CMMC and NIST guidance and apply changes as required.

Benefits

Medical, dental, and vision coverage for employee and family.
401(k) with company matching contributions: 4% match on a 5% contribution, with no vesting period; employee and company contributions begin after 90 days.
Company-provided group term life and accidental death and dismemberment coverage.
Short-term disability coverage through voluntary enrollment and company-provided long-term disability coverage.
Health Savings Account and PPO options.
Employee Assistance Program.
Paid Time Off, Volunteer Time Off, eight paid holidays, and three floating holidays.
Education reimbursement program.
Employee referral program with cash bonuses for successful referrals.
Recognition and rewards program.
Promotion and advancement tracks.