Systems Engineer- VeloCloud SD-WAN

Arista NetworksNew York, NY
$125,000 - $185,000

About The Position

Arista Networks is seeking a Systems Engineer for their VeloCloud SD-WAN team. This role involves partnering with account teams to provide technical systems engineering support for enterprise customers and channel partners. The Senior Systems Engineer will act as a trusted advisor, identifying SD-WAN opportunities, gathering WAN requirements, and designing solutions that meet customer objectives. The position requires providing advanced support to the sales organization, delivering presentations and demonstrations, architecting VeloCloud SD-WAN networks, and leading technical responses to RFIs/RFPs. The role also includes performing Proof of Concepts, providing technical training, handling customer escalations, and representing Arista at industry events. The Systems Engineer will also provide feedback to Engineering and Product Management on potential features and upgrades.

Requirements

  • BS/CS/CE technical degree or relevant experience required.
  • Minimum of 7+ years of pre-sales experience with data centers, campus, WAN technologies, or Cloud services, particularly through Value Added Resellers and Systems Integrators for enterprise markets.
  • Technical Marketing Engineer, Sales Engineer, or Networking Engineer experience from companies in the WAN networking space.
  • Hands-on experience managing POCs, field trials, and beta programs.
  • Experience supporting sales personnel on pre-sales calls, including presenting technical solutions, performing technical demonstrations, and providing technical context during the pre-sales cycle.
  • Expert knowledge in three or more of the following areas: Ethernet/LAN switching, IPSec, IP Routing (OSPF, BGP), TCP/IP, VxLAN, EVPN, Multicast, QoS, and SD-WAN technologies.
  • Knowledge of cloud services and familiarity of how to enable routing functionality in Virtual Private Cloud from AWS, Azure, or GCP.
  • Exceptional communication and listening skills.
  • Ability to establish rapport and credibility with enterprise customers and channel partners.
  • Ability to effectively and energetically present technology and business propositions to customers, peers, and management.

Nice To Haves

  • Knowledge about automation including REST API, Python scripting, Ansible are a plus.
  • Network Industry Certification is a plus.

Responsibilities

  • Provide technical systems engineering support for enterprise customers and channel partners.
  • Act as a trusted advisor to customers and channel partners to identify SD-WAN opportunities and gather WAN requirements.
  • Design solutions that meet customers' technical and business objectives.
  • Deliver presentations and demonstrations, and participate in sales calls with prospects and customers.
  • Architect and design VeloCloud SD-WAN networks and overall Arista solutions.
  • Provide technical recommendations and advice to prospects, customers, and channel partners.
  • Create network designs utilizing VeloCloud’s cloud-delivered architecture, Dynamic Multipath Optimization, and integrated security capabilities.
  • Lead the technical responses to RFIs, RFPs, and sales proposals.
  • Translate complex customer WAN requirements into comprehensive VeloCloud and Arista network solutions.
  • Perform Proof of Concept (PoC) including hands-on tests to validate customer POC setups.
  • Provide technical training to VeloCloud prospects, customers, and channel partners.
  • Handle customer escalations by partnering with engineering and the technical support team.
  • Provide feedback to Engineering and Product Management on revenue-enhancing features and upgrades.
  • Represent Arista at customer and industry events, conferences, and channel partner presentations.

Benefits

  • medical
  • dental
  • vision
  • wellbeing
  • tax savings
  • income protection
  • discretionary Arista bonuses
  • equity
  • Sales Incentive Plan (commissions)
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