Systems Engineer - Upgrade Operations

Motorola SolutionsElgin, IL
Onsite

About The Position

Motorola Solutions is building talent pipelines to meet future hiring demands. This is a pipeline role, while there is not an immediate opening, we want to build relationships with prospective candidates like you. If your background is a match to our requirements, we’ll follow up with an exploratory conversation. Motorola Solutions has an outstanding track record of success and strives to build long-term relationships with our customers. Customer satisfaction is given great emphasis, and we aim to build a trusted advisor relationship with every customer. The Motorola Solutions team comprises Sales, Project Management, Systems Engineering, and System Technologist personnel working together in a high-performance culture, often with demanding cycle times and high customer expectations as we deploy mission-critical communication systems. Many of these systems are designed around the APCO Project 25 communications standard, often with interfaces to other critical customer sub-systems. With the growth of data services, some of our customers’ mobile wireless networks are being enhanced with connectivity to an LTE infrastructure, leveraging compelling applications and live mobile video, supplementing our traditional core voice and narrow-band data networks.

Requirements

  • Must be a US citizen or permanent resident with the ability to obtain background clearance as required by government customer
  • Experience directly working with end-user customers is essential
  • Excellent communications skills and the ability to present complex topics to nontechnical audiences is essential
  • Bachelor's Degree in Engineering, Computer Science, Information Systems, IT, Networking or Technology

Nice To Haves

  • Experience/knowledge in radio communication systems, radio propagation, RF, wireless or broadband/LTE highly desirable
  • Experience, good understanding, and working knowledge of IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS) highly desirable
  • Certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar, highly desirable
  • Previous knowledge and experience working with some or all of Juniper, Aviat, Cisco, Nokia/Alcatel, Xtreme, Ceragon, highly desirable

Responsibilities

  • Lead customer presentations
  • System staging
  • Complete system documentation
  • Live system upgrades
  • Ensuring the integrity of the architecture/design
  • Carrying out field engineering duties during a radio system upgrade cycle
  • Upgrading/deploying various devices which include network gear, Windows-based devices, virtual machines and Motorola proprietary devices
  • Acting as a customer-facing technical resource through the upgrade effort
  • Traveling to customer locations to carry out duties

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
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