Systems Engineer - SLED

Nutanix•Los Angeles, CA

13h•Remote

About The Position

Nutanix is seeking a passionate and enthusiastic Presales Systems Engineer (SE) to act as a trusted advisor to customers, aiding their transformational journey through the adoption of Nutanix's solutions portfolio. The primary responsibility is to partner with the sales team and provide technical knowledge around Nutanix solutions to customers and prospects. This role involves providing technical expertise through sales presentations, product demonstrations, and guiding prospects through technical evaluations (POCs). The SE will also work with various teams to resolve customer concerns, escalate product issues, and serve as an ambassador for the brand. The Systems Engineering & Solution Sales organization is composed of customer-focused technical sales professionals responsible for identifying and matching technology opportunities with customer business issues and objectives, as well as channel partner training and enablement. This team acts in a consultative capacity and is considered an expert trusted resource in their field by Nutanix sales, customer success, business partners, and customers. The hiring manager emphasizes the critical role of SEs in the success of both Nutanix and its customers, viewing them as change agents with a strategic mindset, wielders of ideas, champions of vision, and masters of influence. This specific role is on the West SLED SE team, focusing on transforming how government and educational agencies deliver on their missions.

Requirements

5+ years of experience in a customer-facing technical role
3 to 5 years’ experience as a Presales Engineer
Bachelor’s Degree, and working knowledge of Information Technology, or equivalent experience
Hands-on technical aptitude, and the agility to adapt according to market demands.
A highly collaborative mindset with cross-functional collaboration experience.
Analytical approach to solving complex problems, with the ability to clearly describe the situation and suggest a solution strategy.
Excellent communication (written and verbal) and presentation skills in English.
Ability to manage multiple projects, determine project urgency, and execute detailed action plans.
Highest level of personal and professional ethics and integrity.
Desire to learn and be challenged and continuously strive for excellence.
Pre-sales experience in data center and cloud technologies such as storage, virtualization, and automation frameworks with a solid level of expertise and understanding of technical specifications to sell Nutanix products and services.
Deep knowledge in one or more relevant technology disciplines to establish credibility with technical leaders.
Ability to provide mentorship for new hires and peer colleagues.

Responsibilities

Demonstrate features and articulate benefits of Nutanix solutions
Size and configure Nutanix solutions
Navigate & build long-term relationships with customers & be seen and treated as their trusted/valued resource
Communicate customer feedback into the Nutanix ecosystem
Partner with sales counterparts in developing account plans, customer persona coverage models and proposal creation to recommend and design solutions based on Nutanix offerings
Collaborate with the wider presales team and obtain technical wins in the shortest and most professional manner
Manage complex accounts and larger sales transactions
Serve as a primary technical resource in one or more Nutanix products