Systems Engineer - Level 2 - Endpoint

Cintas • Mason, OH

33d • Onsite

About The Position

Cintas is currently looking for a Systems Engineer-Level 2-Desktop for the Enterprise Services team within IT. The Systems Engineer Level 2 is responsible for researching advanced technology trends in area(s) of expertise; identifying emerging trends and initiating research projects for team members; designing innovative solutions using new technologies; recommending short-term alternatives when appropriate; creating prototypes and leading initial development and testing through to production; defining enterprise-wide scoped SLAs to ensure requirements are met or exceeded; escalating problems as required based on SLAs; developing client satisfaction and capacity planning metrics; coordinating assessment of emerging technologies typically as the lead subject matter expert; evaluating and recommending new projects or tools for the organization; overseeing cost benefit analysis and presenting options to management teams; assisting in the resolution of support issues escalated by senior operations or development personnel; providing technical expertise across business functions; articulating relationship between business and the data and technology that support the business; identifying opportunities to improve business processes via new technologies; making recommendations and influencing long-term technology strategy and planning for multiple business units; assisting in development of RFPs and responses to new business opportunities; acting as subject matter expert to various project teams; determining dependencies and prerequisites; creating CRFs for assigned tasks and ensuring CRFs are approved in accordance with project timeline; and defining production readiness and transition acceptance criteria and ensuring criteria are completed before new system implementation.

Requirements

• High school diploma required
• Minimum 8 years of experience in the area of Desktop management
• Minimum 3 years of experience with design, implementation, configuration, and troubleshooting enterprise computing and cloud technologies such as Azure AD, RMS, and OMS
• In depth expertise in Autopilot, Co-management, Conditional Access, device policies, MAM for IOS and Android)
• In depth understanding in Azure Active Directory and Office 365
• In depth understanding in Security (LAPS, Bit locker, MBAM, Device Guard, Credential Guard)
• Must have strong troubleshooting skills on Intune
• Must have depth knowledge AD/GPO/Azure Cloud integration
• Must have experience Windows Hello for Business, Certificate 802.1X)
• Must have experience Infrastructure design, architecture setup with Intune
• Must have experience Administer, integrate and co-management (Intune-SCCM)
• Must have experience Device Management - JAMF and Intune MDM
• Must have experience in Microsoft Cloud/Hybrid Cloud Management. Onboarding and configuring and transition to cloud
• In-depth knowledge of scripting languages such as PowerShell, Active Directory group policy, Orchestration, and automation

Nice To Haves

• Bachelor's degree in IT discipline, preferred

Responsibilities

• Researching advanced technology trends in area(s) of expertise
• Identifying emerging trends and initiating research projects for team members
• Designing innovative solutions using new technologies
• Recommending short-term alternatives when appropriate
• Creating prototypes and leading initial development and testing through to production
• Defining enterprise-wide scoped SLAs to ensure requirements are met or exceeded
• Escalating problems as required based on SLAs
• Developing client satisfaction and capacity planning metrics
• Coordinating assessment of emerging technologies typically as the lead subject matter expert
• Evaluating and recommending new projects or tools for the organization
• Overseeing cost benefit analysis and presenting options to management teams
• Assisting in the resolution of support issues escalated by senior operations or development personnel
• Providing technical expertise across business functions
• Articulating relationship between business and the data and technology that support the business
• Identifying opportunities to improve business processes via new technologies
• Making recommendations and influencing long-term technology strategy and planning for multiple business units
• Assisting in development of RFPs and responses to new business opportunities
• Acting as subject matter expert to various project teams
• Determining dependencies and prerequisites
• Creating CRFs for assigned tasks and ensuring CRFs are approved in accordance with project timeline
• Defining production readiness and transition acceptance criteria and ensuring criteria are completed before new system implementation

Benefits

• Comprehensive and competitive medical, dental and vision benefits, with premiums below the national average.
• Flexibility with four different medical plan options; one plan is offered at zero cost.
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED