Systems Engineer, Image Engineer
About The Position
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: We are in search of Entry Level Systems Engineers to join our dynamic team of engineers and assist in developing, maintaining and supporting The Home Depot's technical infrastructure of hardware and system software. You'll be part of a dynamic team that helps support millions of customers and associates, and powers our $130B business. This team creates, deploys and supports the production infrastructure, while helping each other grow their technical and leadership skills. As a Systems Engineer, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production infrastructure.
Requirements
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Nice To Haves
- 0-1 years of relevant work experience
- Professional or educational experience as an Information Technology Engineer
- Interest in working as part of a collaborative, cross-functional, modern engineering team
- Experience with basic infrastructure, network, database, or security troubleshooting and remediation
- Experience installing and upgrading applications or databases
- Experience monitoring the operational status and performance of systems, networks, or databases
- Knowledge of basic operating system commands and utilities as well as scripting
- Exposure to agile processes
- Exposure to cloud platforms such as GCP and Azure
- Experience supporting a retail or 24x7 operation
- Exposure to version control systems
- Exposure to a CI/CD toolchain
- Exposure to production system designs including Infrastructure as Code, High Availability, and Performance monitoring
Responsibilities
- Delivery & Execution - Performs configuration, debugging, and support for information technology solutions; Performs field and corporate roll-outs of technology; Performs the stand up the necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs; Executes basic project planning and reporting; Performs test suites (functional, destructive, etc) to enable successful rapid deployment of infrastructure as code to production
- Learning - Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impact tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
- Planning & Analysis - Uses critical thinking to approach problems and create solutions; Collaborates with senior leaders on assignments; Determines opportunities for improvement based on volume of tickets and contributes stories for the remediation
- Support & Enablement - Collaborates with product and project teams to understand needs and enable them with infrastructure; Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate; Performs root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions; Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability; Opens and manages vendor problem tickets to resolution; Produces in-house documentation around solutions; Monitors tools and proactively helps teams struggling with systems issues and informs senior engineers of negative trends; Provides application support for software running in production; Supports the creation of scripts and tools that that drive automation and enable product teams and end users to move towards self service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
