Systems Engineer II

Tri-County Technical CollegePendleton, SC
Hybrid

About The Position

The Systems Infrastructure Engineer will serve as a senior-level systems engineer responsible for the independent analysis, design, implementation, and maintenance of complex IT infrastructure across on-premises, cloud-based, and hybrid environments. This is an experienced level analyst that work with limited supervision. May lead special teams and project groups; Maintains project lists and updates agreed upon priorities. This position requires off hour work as needed to provide support. Travel between multiple buildings and TCTC locations will be required.

Requirements

  • A bachelor's degree in computer science or related field and experience in computer system development and modification in either an on-premises, cloud-based, or hybrid environment.
  • Relevant experience may substitute for the bachelor's degree on a year-for-year basis.

Nice To Haves

  • Advance knowledge of information technology.
  • Expert-level technical leadership in the areas of server engineering, virtualization, storage, security, and enterprise systems integration.

Responsibilities

  • Independently research, design, develop, and implement scalable hardware and software solutions to support enterprise operations and instructional needs.
  • Engineer and maintain complex server systems across Windows Server and Red Hat Linux platforms, including SAN storage, VMware virtualization, and containerization technologies (e.g., Docker, Kubernetes).
  • Modify existing systems to improve performance, compatibility, and integration with emerging technologies.
  • Serve as the internal subject matter expert for hybrid infrastructure.
  • Manage and secure Active Directory environments, enforce Group Policy and MDM, and engineer synchronization between on-premises infrastructure and Microsoft Azure cloud services.
  • Analyze system requirements and develop technical specifications and test plans to ensure performance and scalability.
  • Lead the design and implementation of enterprise vulnerability and patch management processes.
  • Proactively monitor and respond to security threats and ensure compliance with institutional, state, and federal policies.
  • Maintain and test immutable backup systems to meet recovery objectives.
  • Perform post-mortem investigations to identify and resolve inconsistencies in system performance and security.
  • Maintain and support enterprise data center infrastructure, including blade servers, storage arrays, backup libraries, and load balancers.
  • Implement and manage comprehensive systems monitoring to ensure 99.99% uptime outside of planned maintenance.
  • Develop procedures to ensure operational continuity and compliance with agency standards.
  • Provide Tier 3/4 support for complex technical issues.
  • Utilize the Service Desk system to manage incidents and service requests, ensuring SLA compliance.
  • Develop and maintain comprehensive technical documentation, including system diagrams, configuration records, and knowledge base articles.
  • Provide senior technical leadership and consult with IT professionals across the organization on system design, performance, and integration.
  • Perform all other job duties as assigned.

Benefits

  • Health, dental, vision, long term disability, and life insurance for employee, spouse, and children
  • Life Insurance: Basic life insurance and optional supplements life insurance for employee, spouse, and children.
  • 15 days annual (vacation) leave per year
  • 15 days sick leave per year
  • 13 paid holidays
  • Paid Parental leave
  • State Retirement Plan and Deferred Compensation Programs: 401k with employer contributions.
  • Professional Development Opportunities: Team bonding activities/events and professional training programs.
  • Employee Assistance Program (EAP): Counseling and support services.
  • Work-Life Balance: Flexible work schedules, 37.5 work weeks and abbreviated Fridays.
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