Systems Engineer II - Network

Novo Nordisk • Clayton, NC

7d • Onsite

About The Position

Responsible for the operation, maintenance, administration, & improvement of selected IT Network & Infrastructure Systems. Support all network infrastructure devices & services. Support the sites wireless technology. Provide both analog & digital phone support. Work with carriers & vendors to ensure redundancy & availability of networks. Provide Tier 1 IT network support. Provide ad-hoc production support & after-hours support to the site. Ensure IT systems are available, capable, & accessible. Improve our capability by analyzing & improving the flow of information to key business units. Recommend & implement new technologies or improve existing technologies to meet the customer’s needs. Support Site & IT projects. Support & practice IT Security. Follow all safety & environmental requirements in the performance of duties. Other accountabilities as assigned.

Requirements

• Bachelor's Degree in related field with minimum of five (5) years related experience or ten (10) years direct experience required
• Trouble-shoot, diagnose, resolve & document IT network devices (switches, routers, firewalls) & infrastructure systems (Monitoring Tools, Network Management systems, etc) preferred
• Perform project implementation & management tasks, including risk assessments, vendor analysis,, specification development, system implementation & training for various information technology, telecommunication technology projects in accordance with established procedures preferred
• Perform life-cycle system development tasks for IT network & infrastructure systems preferred
• Operate infrastructure networks equipment/systems under FDA regulations & guidelines as they relate to computer-based information & automation systems preferred
• Manage supported areas within IT infrastructure cost center budget preferred
• Adhere to IT Networking/ infrastructure policies & procedures preferred
• Responsibility for implementing IT network security preferred
• Coordinates activities of IT Networking/infrastructure/Application teams preferred
• Maintain network/infrastructure documentation in accordance with federal & corporate requirements preferred
• Participate in corporate infrastructure guidance groups preferred
• Serve as IT Responsible for network & networking systems infrastructure preferred
• Perform other duties as assigned preferred
• Strategic IT Planning, IT Project Management, IT Systems Analysis (Requirement gathering, Cost/Benefit Proposal Generation), Software Life Cycle Methodologies, Software Quality Assurance, System Specification Development, Analytical Problem Solving (SPC, TQM), Critical FDA Computer System Requirements (21CFRPart 11), Computer System Management, Configuration Management & Control, Information System Security Principles preferred

Nice To Haves

• Practical experience in implementing & administering networks with more than 500 clients preferred
• Certification in a networking infrastructure discipline (e.g. CCNA, CCNP) preferred
• Specific knowledge of networking principles & concepts preferred

Responsibilities

• Support all network infrastructure devices & services
• Support the sites wireless technology
• Provide both analog & digital phone support
• Work with carriers & vendors to ensure redundancy & availability of networks
• Provide Tier 1 IT network support
• Provide ad-hoc production support & after-hours support to the site
• Ensure IT systems are available, capable, & accessible
• Improve our capability by analyzing & improving the flow of information to key business units
• Recommend & implement new technologies or improve existing technologies to meet the customer’s needs
• Support Site & IT projects
• Support & practice IT Security
• Follow all safety & environmental requirements in the performance of duties
• Other accountabilities as assigned

Benefits

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance – effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level