Systems Engineer I

CEI Services•Fargo, ND

8d•$76,000 - $85,000•Remote

About The Position

Responsible for the ongoing development and support of Clean Energy & Infrastructure (CE&I) reporting platforms and business critical systems. Contribute technical expertise, troubleshooting and analytical skills, as well as effective communication abilities to ensure the smooth operation and optimization of enterprise systems. This position is well-versed in systems engineering principles and has a strong understanding of enterprise systems, including architecture, deployment, and integration. Troubleshooting abilities are crucial to identify and resolve issues promptly, minimizing system downtime and ensure uninterrupted business operations.

Requirements

Bachelor's degree in Computer Science or Computer/Management Information Systems
2 years related experience and/or training or equivalent combination of education and experience
Ability to maintain and support all enterprise systems, ensuring their stability and availability
Strong problem-solving and analytical skills to diagnose and resolve technical issues efficiently
Proficient in working with SharePoint, including administration, configuration and development
Working knowledge with Power Platform tools (Power Apps, Power Automate, Power BI) for building business solutions and generating meaningful insights
Knowledge of RPA concepts and the ability to develop and implement automated workflows
Proficient in scripting languages such as PowerShell and Python to automate tasks and streamline processes
Knowledge of SQL server administration and ability to write complex queries using T-SQL for database management
Knowledge of reporting technologies such as Crystal Reports and SSRS for creating and delivering business reports
Working knowledge with project management methodologies like waterfall and agile, enabling effective collaboration and project delivery
Excellent written and oral communication skills to convey technical concepts, collaborate with team members and provide clear updates to stakeholders

Responsibilities

Assist in the development and support of systems by collaborating with Senior Engineers and other team members. Systems include Construction Industry Software, Microsoft SQL Server Platform, Power BI, Power Platform, SharePoint, and Robotics Process Automation (RPA)
Monitor system performance, availability, and security, and proactively identify and resolve issues to ensure optimal system operation
Assist in managing incidents, service requests and changes related to systems and applications
Handle service requests efficiently and ensure timely implementation of approved changes
Maintain accurate and up-to-date documentation of system configurations, troubleshooting procedures and knowledge articles
Contribute to knowledge management initiatives by sharing knowledge, best practices and lessons learned
Contribute to quality assurance efforts by participating in testing activities, including system integration testing, regression testing and performance testing
Collaborate effectively with team members, project managers, stakeholders, and other IT teams to ensure smooth operations, project delivery and customer satisfaction

Benefits

Compensation $76,000-$85,000 / year, commensurate with experience
401(k) with company match
Employee Stock Purchase Plan (ESPP)
Flexible spending account (Healthcare & Dependent care)
Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children
Diabetes Management
Telehealth Coverage
Prescription Drug Plan
Pet Insurance
Weight Management Drug Discount
Discounted National Gym Membership Network
Paid Time Off
Paid Holidays
Bereavement Leave
Military Leave, including Benefits Continuation
Employee Assistance Program
Short and long-term disability
Life insurance
Accidental death & dismemberment
Voluntary life insurance
Accident coverage
Critical illness coverage
Hospital indemnity coverage
Emergency Travel Assistance Program
Group legal plan