Systems Engineer I

Fennemore Craig•Shade Township, PA

16h•Remote

About The Position

Fennemore is looking for a full-time REMOTE Systems Engineer I to join our growing firm. The Systems Engineer is responsible for the administration, reliability, and performance of the firm’s core technology systems, including network infrastructure, cloud services, and applications. This role owns system operations and performance, understands how systems, data, and applications interact, and maintains deep knowledge of assigned systems while independently resolving complex issues and contributing to projects that improve stability and efficiency. Systems are maintained in alignment with firm security standards.

Requirements

Bachelor’s degree in information technology or a related field, or equivalent professional experience
Minimum of 3 years of systems administration experience
Experience supporting Windows-based environments, including Windows Server, Active Directory/Entra ID, DNS, and DHCP
Knowledge of network infrastructure, cloud services, and application support
Experience with Microsoft Azure and Microsoft 365 (Exchange, SharePoint, Teams)
Familiarity with endpoint security and EDR tools (e.g., Microsoft Defender or similar)
Understanding of networking fundamentals, including LAN/WAN, switching, and routing
Strong troubleshooting skills across systems, applications, and infrastructure
Ability to clearly communicate technical concepts to non-technical stakeholders
Willingness to work evenings and weekends and travel as needed

Nice To Haves

Experience with virtualization technologies (e.g., VMware or equivalent)
Knowledge of storage and backup solutions (e.g., Veeam, SAN, cloud storage)
Experience with endpoint management tools (e.g., Microsoft Intune)
Familiarity with networking and connectivity solutions (e.g., Meraki, SD-WAN)
Experience with security and email platforms (e.g., Mimecast, Zscaler)
Exposure to legal or business applications (e.g., iManage, Intapp)
Experience with virtual desktop infrastructure and remote access solutions (e.g., Azure Virtual Desktop)
Interest in or exposure to emerging technologies, including AI tools
Relevant certifications (e.g., A+, Network+, Security+, CCNA)
Experience in a law firm or professional services environment

Responsibilities

Administers core systems: network infrastructure, cloud services, applications, identity, and Windows environments
Monitors system health and resolves system, application, and infrastructure issues, including Help Desk escalations
Performs system administration (Windows Server, AD/Entra ID, patching, updates, access controls, vulnerability remediation with Security)
Supports platform services (M365, endpoint management, backup, recovery, monitoring)
Supports implementation, integration, and maintenance of technology solutions
Utilizes scripting and automation (e.g., PowerShell) to improve efficiency and consistency
Manages certificates and encryption configurations across systems and applications
Supports remote access and connectivity (virtual desktop, ZTNA)
Supports email and collaboration platforms (mail flow, routing, policy management, security)
Supports infrastructure platforms (networking, compute, storage) based on team alignment
Participates in system and application projects (deployments, upgrades, enhancements)
Ensures system performance and availability across all offices
Maintains configurations, standards, security practices, and documentation
Collaborates with IT team members and stakeholders
May be aligned to Applications or Infrastructure teams
Requires flexibility in daily work schedules during periods of high workload, adherence to departmental and Firm goals and policies, and performance of other duties as assigned to support the success of the department and organization.