Systems Engineer I

1-800 Contacts•Draper, UT

7d•Hybrid

About The Position

As a Systems Engineer I, you’ll help support the systems, applications, and infrastructure that keep SeekWell’s businesses running. This is a growth-oriented engineering role where you’ll work alongside experienced engineers to monitor system health, respond to support requests, troubleshoot issues, and help maintain secure and reliable technology environments. You’ll partner with teams across IT and the business, learn modern infrastructure practices, and build the foundation for a long-term career in systems engineering.

Requirements

2+ years of hands-on IT, systems administration, help desk, infrastructure, cloud, or related technical experience.
Working knowledge of Windows environments, Active Directory, Microsoft 365, networking fundamentals, and basic security practices.
Exposure to cloud platforms such as Azure, AWS, or GCP.
Familiarity with endpoint management, virtualization, backup tools, monitoring tools, or ticketing systems.
Basic scripting or automation experience, preferably with PowerShell.
Ability to troubleshoot methodically, research unfamiliar issues, and communicate clearly with technical and non-technical partners.
A bachelor’s degree in a related field, relevant certifications, or equivalent practical experience.

Nice To Haves

Experience supporting hybrid infrastructure across on-premises and cloud environments.
Experience with Intune, SCCM, Azure Active Directory/Microsoft Entra ID, VMware, Hyper-V, SQL Server, IIS, or SharePoint administration.
Relevant Microsoft, Azure, AWS, CompTIA, ITIL, or security certifications.
Linux experience or exposure to software development, DevOps, CI/CD, or infrastructure-as-code concepts.

Responsibilities

Monitor system performance, availability, and security, escalating issues when needed.
Respond to systems-related support requests and help troubleshoot hardware, software, access, storage, and application issues.
Assist with administration of core systems such as Windows Server, Active Directory, DNS, DHCP, Microsoft 365, SharePoint, Azure, AWS, and related business applications.
Support software releases, patching, upgrades, backups, and infrastructure maintenance activities.
Help maintain endpoint management processes, including device configuration, compliance, and deployment support through tools such as Intune or SCCM.
Use PowerShell or other scripting tools to support automation, reporting, and repeatable operational tasks.
Document troubleshooting steps, system changes, standard processes, and known issues so the team can scale support effectively.
Partner with network, telecom, software development, help desk, security, and business teams to understand needs and deliver practical solutions.
Participate in an after-hours on-call rotation and help respond to urgent system issues.