Systems Engineer – China Customer Enablement (Mandarin)

Advanced Micro Devices, Inc•Austin, TX

21h•Hybrid

About The Position

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. This role requires business-level fluency in Mandarin, as it involves regular technical engagement with China-based customers. This role demands a seasoned professional with strong technical expertise in server platform hardware and is adept at navigating the complex interplay between hardware and software in AI GPU solutions. By facilitating a close collaboration with our Instinct platform and product architects, lead system designers, and firmware developers, you will be key to shaping future AI products that stand out in the market and provide unrivaled value to our customers. In this role as a Customer Enabling Systems Engineer, you will be a key contributor in the Data Center GPU, Customer Technical Readiness Leadership (CTRL) team supporting customers in their systems development, deployment and sustaining activities. The role will require intense engagements across all of AMD’s system design MDC, OEM and ODM partners as we work together to build the best systems as building blocks to our customers’ AI needs. As a technical leader in AI Customer Enablement, you will work with our key customers to enable rack scale systems solutions that meet the performance and business use cases of China based customers operating in the US. In this high visibility position, your systems engineering expertise will be necessary to support product development, definition, and root cause resolution.

Requirements

Business-level fluency in Mandarin
Strong technical expertise in server platform hardware
Adept at navigating the complex interplay between hardware and software in AI GPU solutions
Systems engineering expertise
BS/MS degree in Electrical Engineering

Nice To Haves

Expertise in networking & storage solutions in data centers would be a huge plus.

Responsibilities

Responsible for understanding the system level features and functionality needs of China based, Instinct product customers
Engage with customers on requirements during concept and pre-sales timeframe, shaping the overall technical direction of our AI solutions.
Ability to translate the business usage models into a set of system hardware features and requirements.
Based on customer insights, provide architectural guidance and support to our internal systems design teams as we help them develop our reference designs.
Support customers through the end-to-end system development and deployment process.
Lead customer architectural overview conversations on next generation AMD GPU architectures.
Help customers with resolving issues in their AI server design in domains like – power, thermal, mechanical, and electrical.
Develop and drive design review processes of our customer’s platform designs and flag areas that could be modified to improve quality, performance, or other areas key to their competitiveness.
Provide strategic oversight for our AMD participation in industry consortiums, driving forward key AI initiatives.
Drive future product architecture influence, leveraging insights from deep customer execution engagements.