Systems B777-9 EIS FSE - Systems EIS Support Engineer (Advanced Lead Engineer)

GE Aerospace•Mukilteo, WA

1d•$128,800 - $171,350•Hybrid

About The Position

You will be part of a global product support team acting as technical focal and liaison for all customer and program requirements. You will develop a strong working knowledge of the assigned power products and facilitate the use of approved processes to provide integration testing and flight line support at the Customer’s locations.

Requirements

Bachelor’s degree in Aeronautical, Electrical Engineering or Mechanical Engineering is preferred
At least 5 years of experience in a product support role, project management or Systems engineering
Strong oral and written communication skills
Strong interpersonal and leadership skills
Core competence in Microsoft Office applications, particularly Excel, Power Point and Outlook
Ability to manage multiple priorities and tasks simultaneously
Humble: respectful, receptive, agile, eager to learn
Transparent: shares critical information, speaks with candor, contributes constructively
Product Knowledge – skilled in the theory and operation of defined systems, able to test and repair products and test equipment
Technical Communication – skilled in the presentation of technical information both verbal and written, adapting material for the target audience
Problem Solving – skilled/expert in analysing and identifying or proposing solutions to problems using a wide range of data and analytical tools
Customer Centric – skilled/expert regarding customer requirements, translating them into clear deliverables
Focused: quick learner, strategically prioritizes work, committed

Nice To Haves

Significant experience in a broad base Aerospace industry or Aviation products
Lean experience and training preferred

Responsibilities

Develop strong working knowledge of power systems and test equipment prior to deployment to customer location
Investigate and drive resolution of any issues relating to development shipsets and test equipment acting as liaison with the GE Aerospace UK team
Perform modifications, minor repairs and software updates to shipsets and test equipment
Assist customers with defect investigation and use appropriate technical data to support reliability analysis and minimize unnecessary removals
Assist with queries relating to Aircraft and Component Maintenance Manuals
Manage consignment stock levels and logistics at Customer location
Deliver on-the-job training to the Customer
Provide regular reports on the status of on-site integration testing and system performance to the program team and be the onsite first point of escalation for any issues that arise
Build and maintain strong long-term relationships with customer at all levels
Manage cost control, quality, and operations-oriented customer communications
Comply with import and export regulations in accordance with business and government legislation relating to data sharing, communication and technical discussions
Implement Operation Safety Policy Instructions, conduct field work in compliance with OSHA and applicable regulations and encourage good employee safety practices

Benefits

Medical, dental, vision, and prescription drug coverage
Access to a Health Coach from GE Aerospace
Employee Assistance Program
GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions
Access to Fidelity resources and planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability insurance
Life insurance
Paid time-off for vacation or illness
Relocation Assistance Provided: Yes