Systems Development Manager

Amazon • North Reading, MA

5d • $166,300 - $225,000 • Onsite

About The Position

Amazon is building the future of manufacturing and industrial operations, combining robotics technology with world-class software engineering to deliver AI-native solutions at unprecedented scale. We're pioneering high-performance, low-latency systems (<100ms) that coordinate complex robotic operations while continuously learning and improving from production data. You'll work with passionate builders who are customer-obsessed and committed to technical excellence in applying buffer-centric and flow optimization principles to create environments where humans and robots work safely and efficiently together. In this environment, your contributions directly impact Amazon's ability to serve customers worldwide by optimizing entire systems rather than individual components. Within Amazon, IT exists to accelerate development and enable scaled manufacturing. You will be working to establish a departmental IT team, acquiring and managing commercial-off-the-shelf CAD/simulation/product software necessary for organization growth.

Requirements

• 3+ years of systems engineering and operations leadership for an Internet service or leading edge IT organization experience
• 5+ years of managing system or software development teams experience
• 7+ years of relevant hands-on systems engineering and administrative work in networking, storage systems, operating systems experience
• Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field
• Experience in systems engineering and operations leadership for an Internet service or leading-edge IT organization
• Experience in managing system or software development teams
• Experience (hands-on) in systems engineering and administrative work in networking, storage systems, and operating systems
• Experience in agile software development methodology

Nice To Haves

• Knowledge of systems engineering fundamentals (networking, storage, operating systems)
• Experience with Agile engineering practices (Kanban, continuous delivery, etc.)
• Experience with AWS platforms, services, and design patterns
• 5+ years of vendor management experience
• 5+ years of experience managing commercial software in a cloud hyperscaler environment (AWS, Azure, etc)

Responsibilities

• Lead and mentor a high-performing team of systems development engineers and program managers.
• Cultivate engineering and operational excellence through metrics and continuous learning
• Architect, build, and administer commercial-off-the-shelf software applications consistent with Amazon's standards, security policies, and industry best practices.
• Ensure high availability and business continuity for managed applications.
• Manage intake of new application requests across your team and peer teams, ensuring business needs are met while costs are minimized.
• Manage software vendor relationships and contract negotiations
• Work to rationalize teams software portfolio, acquiring where necessary and leveraging Amazon-wide software tooling where practical.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager