Systems Development Manager, AWS Managed Operations (MO) - AWS Operations Management (AWSOM) Vertical

Amazon • Herndon, VA

8d • Onsite

About The Position

The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. MO is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions. The Managed Operations (MO) Organization is looking for a highly motivated Systems Development and Operations Leader to drive the technical operational efficiency for AWS. The role will be responsible to manage team’s that own operational problems, excellence, and support goals for AWS Regions. We are seeking a Senior Operations Manager with strong technical skills, problem solving abilities, deep customer affinity and communication skills, to lead our operations/engineering organization. This is a highly visible role that requires both business acumen when working with senior management, a strong technical background for understanding systems and database engineering practices, and technical depth for removing development roadblocks. You will interact with a broad cross section of the Amazon organization as you trace through complex interconnected systems to improve the overall operational stance of the organization and root out any issues uncovered along the way.

Requirements

• 5+ years of managing system or software development teams experience
• 3+ years of systems engineering and operations leadership for an Internet service or leading edge IT organization experience
• 7+ years of relevant hands-on systems engineering and administrative work in networking, storage systems, operating systems experience
• Experience in systems engineering and operations leadership for an Internet service or leading-edge IT organization
• Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military

Nice To Haves

• 7+ years of managing system or software development teams experience
• Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
• Knowledge of systems engineering fundamentals (networking, storage, operating systems)
• Experience with Agile engineering practices (Kanban, continuous delivery, etc.)
• Experience with AWS platforms, services, and design patterns

Responsibilities

• Building and Leading the System Engineering team that own building innovative solutions to operational problems and driving measurable Operational Excellence improvements across the entire organization

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior