Systems Development, Integration & Operations, QC Systems

Bristol Myers Squibb • New Brunswick, NJ

21h • Hybrid

About The Position

Bristol Myers Squibb is seeking a professional to join their Systems Development, Integration & Operations, QC Systems team. This role is accountable for the controlled production support and lifecycle management for GPS Quality Systems applications, and for the delivery of committed business outcomes of digital capabilities implemented within the respective area. The position involves working with a dynamic team to oversee the design and implementation of custom/COTS applications, collaborating directly with business clients, IT Business Partners, and other IT functions. The role also includes monitoring IT service provider resource consumption and reviewing demand and change requests for support work related to COTS/custom applications.

Requirements

• Bachelor’s degree on the Sciences (Biology, Chemistry, etc.) or Computer Science.
• 5+ years overall work experience in Information Technology environment for delivery and support of manufacturing and business applications in a regulated environment.
• 3-5 years of experience as a user for Quality Systems applications in a lab will also be considered.
• Must have knowledge of software development lifecycle (SDLC) and of computer systems validation (CSV)
• Experience working in large and/or complex IT programs, preferably within the quality control domain.
• Demonstrated ability to use structured problem solving and available tools to quickly evaluate problems, identify root causes, create action plans, assess impact and develop resolution options
• Deep analytical skills and logical thinking to identify and resolve technical issues.
• Knowledge of cGxP and 21CFR Part11 standards.
• Experience using IT Service Management tool such as ServiceNow.
• Ability to design, author, edit and execute test scripts using automated testing tool such as ALM.
• Track record of innovation, results, and ability to collaborate and affect change across functions.
• Strong time management skills with the capacity to meet deadlines and prioritize work from multiple projects.
• Excellent oral and written communication skills, and relationship building skills to establish trust and rapport with the business teams.
• Strong sense of responsibility, accountability, and integrity.

Nice To Haves

• Have a strong commitment to a career in technology with a passion for healthcare
• Ability to understand the needs of the business and commitment to deliver the best user experience and adoption
• Able to collaborate across multiple teams
• Demonstrated leadership experience
• Excellent communication/collaboration skills
• Innovative and inquisitive nature to ask questions, offer bold ideas and challenge the status quo
• Agility to learn new tools and processes
• 2-5 years’ experience in IT with demonstrated success in supporting and delivering Laboratory Information Management Systems (LIMS), Quality systems / applications and other COTS applications like SmartQC.
• Deep analytical skills and logical thinking to identify and resolve technical issues.
• Experience creating complex custom solutions using coding languages and understanding of different systems used in laboratory.
• Ability to work independently on most deliverables.

Responsibilities

• Accountable for the controlled production support and lifecycle management for GPS Quality Systems applications.
• Accountable for delivery of committed business outcomes of digital capabilities implemented within the respective area.
• Work with a dynamic team to oversee the design and implementation of custom /cots applications.
• Collaborate directly with the business clients, IT Business Partners and other IT functions on delivery of digital capabilities.
• Monitor IT service provider resource consumption, review demand and change requests for support work related to COTS/custom applications.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level