Systems Designer III

Trane Italia•Lexington, KY

10d•$67,133 - $93,485•Hybrid

About The Position

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. The Systems Designer is responsible for supporting and coordinating business systems, processes, and cross-functional issue resolution rather than performing traditional CAD or drafting work. This role serves as a key point of contact for understanding how systems operate, identifying the right teams or stakeholders to engage when issues arise, and helping ensure efficient resolution of system-related challenges. The ideal candidate has a strong understanding of operational workflows, system dependencies, and organizational processes. They are skilled at troubleshooting, communicating across teams, and navigating complex issues by connecting the right people, resources, and information. This position requires someone who is organized, collaborative, and comfortable working across functions to improve system performance and business continuity.

Requirements

Associate’s Degree in Mechanical or Electrical Design (or related discipline) and at least 4-years of relevant designer or IT work experience is required.
Strong understanding of business systems, workflows, and how processes connect across teams
Ability to quickly learn system dependencies, ownership, and escalation paths
Ability to identify root causes, assess issues, and determine the best path to resolution
Sound judgment in deciding when to troubleshoot directly versus when to involve others
Strong ability to work across departments and build relationships with technical teams, operations, leadership, and end users
Knows how to engage the right people at the right time
Experience tracking issues, following through on action items, and ensuring timely resolution
Ability to document workflows, identify gaps, and recommend process improvements
Focus on consistency, efficiency, and continuous improvement
Ability to manage multiple requests, priorities, and stakeholders at once
Strong attention to detail and follow-up

Responsibilities

Serves as a knowledgeable resource for business systems, tools, and related processes
Identify, assess, and help coordinate resolution of system or process issues
Engage the appropriate teams, subject matter experts or stakeholders based on the nature of the issue
Track issues through resolution and help ensure timely follow-up
Document system workflows, support processes, and escalation paths
Collaborate with cross-functional teams to improve system effectiveness and user support
Help identify recurring problems and recommend process or system improvements