Ctrls Systems Design Assistant

Johnson Controls•Austin, TX

10d•$18 - $25•Onsite

About The Position

The Systems Design Assistant plays a key role in supporting the Systems Engineering and Controls technical support teams by ensuring smooth coordination of administrative, operational, and client support activities. This role helps streamline day to day processes, supports customer needs, and enables technical leaders to focus on strategy, system performance, and team leadership.

Requirements

Associate degree or equivalent combination of education and experience
Minimum of 2 years of relevant experience in administrative, technical support, or project coordination roles
Strong organizational and time management skills
Ability to manage multiple priorities in a fast paced environment
High attention to detail and accuracy
Effective communication and collaboration skills
Proficiency with Microsoft Office and data tracking systems

Nice To Haves

Experience supporting engineering, controls, or technical teams preferred

Responsibilities

Support processing of standard client requests, including troubleshooting and testing systems to ensure proper function
Track and manage project action items to ensure timely completion
Monitor deliverables, deadlines, and project milestones
Validate and review team timesheets for accuracy and compliance
Provide administrative support to the Controls technical support team and customers
Perform data entry tasks with a high level of accuracy and attention to detail
Develop and maintain call scripts to support consistent customer interactions
Manage correspondence across multiple channels, ensuring timely and professional communication
Maintain and update customer data and related systems in alignment with company standards
Support workflow coordination and follow up on ongoing tasks
Assist in improving operational processes and overall team efficiency