Systems Coordinator

ADF International•Washington, DC

9h•$40,000 - $70,000

About The Position

ADF International is looking for a highly organized Systems Coordinator to join us full-time. As Systems Coordinator for Strategic Relations & Training, you are a vital part of the Strategic Relations & Training team, which operates from multiple regional offices. This position will be located in London, UK, or Washington DC. In this role, you will report to the Deputy Director of Training Programs and support the growth and structure of the ADF International alliance and training programs around the world. Your responsibilities include in-depth knowledge of our CMS, online community platform, and multiple other IT systems, improvement of data-driven reporting and evaluation, and the execution of various alliance-building projects.

Requirements

Proficiency in data management or contact management systems.
Execute tasks with a high degree of precision.
Anticipate needs of the department and the wider team.
Initiate work and motivate within a team or independently.
Oversee and administer projects and assignments with little supervision.
Professionally handle confidential information.
Understand the particularities of different cultures, regions, and Christian traditions, and show flexibility and cultural sensitivity.
Make sound decisions in demanding conditions.
Manage a variety of responsibilities and projects with a wide variety of complexities.
Communicate with excellence in writing and orally.
Requires 1-2 years of experience in an IT systems-related job (systems coordinator, systems analyst…).
Strong computer skills including experience with data management systems, Microsoft Office, in particular Excel and Outlook.
Strong organizational and administrative skills.
Community management experience online or offline.
Strong business professional English language skills.
If based in London, valid work permit for the UK or UK citizenship required.
If based in Washington DC, valid work permit for the US or US citizenship required.

Nice To Haves

One or two other languages are desirable, preferably German, Spanish, or French.

Responsibilities

Support the work of Strategic Relations & Training team (SRT Team) in the data and systems maintenance and management, reporting, and user facilitation of a worldwide alliance.
Hold primary responsibility on SRT Team for updating, unifying, maintaining data, and providing accurate, regular reporting on contacts, events, and activities across all systems
Facilitation of new member onboarding process into Global Advocacy Alliance
Primary liaison with IT team for alliance platform, onboarding process, and end-user support
Primary responsibility to facilitate and improve all IT systems involved in facilitating and tracking alliance engagement
Systematize and improve data collection, tracking, and reporting with Alliance Relations Coordinator and Training Resources Coordinator
Produce regular analytics and reports for broader team
Assist with defining and optimizing metrics for success of user engagement and growth
Keep platform content up-to-date
Facilitate user engagement efforts and continually optimize platform use
Provide ongoing end user support together with IT
Facilitate regular newsletters and planned communications to community members
Facilitate ad-hoc communications for special projects, opportunities, and recruitment
Prepare and facilitate major event application processes: oversee and implement updates to the application and campaigns, provide technical and program support for applicants, schedule recruitment presentations, troubleshoot application issues, and provide notifications, communications, and support to candidates
Organize and prepare applications and data for application review
Final preparation and organization of post-event tracking, information, classifications, evaluations, feedback, reports, and archiving
As IT liaison, lead the SRT team in identification and implementation of AI and other productivity tools for work and data flow
Assist with optimizing new structure for internal organization-wide handling of new contacts
Coordinate outreach to various defined target groups such as lawyers, alumni, church leaders, government representatives etc.
You will be asked to perform related duties or special projects as assigned.