Systems & Operations Coordinator

Fitz Fish Ponds•Milford, NJ

7d•$55,000 - $65,000

About The Position

Fitz's Fish Ponds is seeking a Systems & Operations Coordinator to support the continued rollout and optimization of our Odoo ERP system. This position will work closely with the Project Manager to ensure system functionality, data accuracy, user adoption, and ongoing process improvements. This is a highly collaborative position with strong growth potential, blending system administration, operations, and process improvement. Over time, this individual will become the primary internal point of contact for Odoo system support and enhancements. This role is ideal for individuals who enjoy solving problems, improving systems, and becoming a key contributor to how the business operates behind the scenes.

Requirements

Ability to build and maintain strong working relationships across departments to facilitate communication, support issue resolution, and drive successful adoption of systems and processes.
2 - 4 years experience in operations, systems, or business support role
Strong attention to detail and problem-solving skills
Comfortable working across multiple systems and teams
Experience with ERP systems (Odoo preferred but not required)
Ability to manage multiple priorities in a fast-paced environment
Willingness to participate in online Odoo, specific, training courses to become more familiar with the software
Intermediate knowledge of Google Workspace, including: Google Sheets and Google Docs
High School Diploma, GED or equivalent

Responsibilities

Serve as primary point of contact for internal Odoo-related questions and issues
Troubleshoot system errors and coordinate solutions with internal teams or developers
Escalate and manage issues with developers as needed
Identify opportunities to improve workflows and efficiencies
Support automation efforts across scheduling, invoicing, and lead management through customer follow-ups
Help streamline key processes from quote to payment
Test new features, workflows, and fixes before release
Ensure alignment with business requirements
Maintain accurate product, pricing, and inventory data
Support inventory setup, warehouse organization, and replenishment levels
Assist with system updates, landed cost configuration, and data imports
Support rollout of ongoing initiatives such as system enhancements, marketing automation, AI integrations, and new feature rollouts
Assist in managing project backlog and prioritization
Help track progress and ensure projects stay on schedule
Support employee training and onboarding in Odoo eLearning
Create and manage training materials
Help drive system adoption company wide and reinforce SOP usage
Work closely with all departments to understand needs and improve system usage
Maintain visibility into all active Odoo-related projects
Communicate updates and improvements clearly to staff members