Systems Operations Analyst

Nasdaq • Philadelphia, PA

2d • $72,000 - $126,000 • Hybrid

About The Position

As a Systems Operations Analyst reporting to Senior Director, Platform Operations, you'll play a critical role in ensuring the reliability and performance of Nasdaq's trading systems and market operations. You will support 24/7 technical operations, troubleshoot real-time issues, and work closely with clients and internal teams to maintain seamless service delivery. You'll thrive in this position if you're detail-oriented, technically skilled, and passionate about keeping global markets running smoothly in a fast-paced, high-impact environment.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent practical experience in data center, trading, or network operations.
• 3+ years of experience in technical operations, system administration, or a related field.
• Strong knowledge of Linux environments, including administration and troubleshooting.
• Understanding of networking fundamentals (TCP/IP, DNS, routing, firewalls, load balancing).
• Clear communicator with strong problem-solving skills and the ability to work effectively under pressure.
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Nasdaq will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

Nice To Haves

• Experience with Agile and DevOps methodologies.
• Familiarity with scripting (Bash, regex) and tools like GitLab, Docker, or Kubernetes.
• Certifications relevant to systems operations or infrastructure management.

Responsibilities

• Monitor production systems in real time, identify issues, and troubleshoot software, hardware, and capacity problems to ensure uptime and performance.
• Support daily market operations, including system startup and shutdown procedures, application updates, and recovery processes.
• Collaborate with clients, network providers, and internal teams to resolve connectivity and technical issues quickly and effectively.
• Maintain operational documentation and procedures to support continuous improvement and knowledge sharing.
• Partner with developers and engineering teams to address operations-related challenges and implement solutions.

Benefits

• We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.
• The base pay range for this role is $72,000 - $126,000. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.
• Nasdaq’s programs and rewards are intended to allow our employees to: Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities
• For more information, visit Nasdaq Benefits & Rewards Career page.
• Our hybrid work model, NasdaqBlend, gives you flexibility to do your best work—whether that’s from home, in the office, or a mix of both.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees