Systems & Technology Coordinator

IV Nutrition • Kansas City, KS

3d

About The Position

We are hiring a Systems & Technology Coordinator to manage and support the day-to-day execution of our technology stack across a growing franchise system.
This role is responsible for ensuring systems are implemented correctly, used consistently, and functioning properly across all locations.
This is an execution-focused role responsible for supporting franchisees, maintaining system integrity, and improving operational efficiency.

Requirements

• Experience with POS, CRM, or similar systems
• Strong organization and problem-solving skills
• Ability to troubleshoot efficiently
• Strong communication skills
• Experience building SOPs or training others

Responsibilities

• Manage POS, Qvinci, Delightree, and Google Workspace
• Ensure systems are set up and functioning across locations
• Support users with setup, permissions, and troubleshooting
• Serve as primary contact for system issues
• Configure systems for new openings, promotions, and updates
• Ensure consistency across locations
• Train franchisees on system usage
• Create SOPs to reduce repeat issues
• Ensure clean data across systems
• Work with vendors on integrations
• Communicate with vendors and resolve issues
• Reduce manual workarounds
• Improve system adoption

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed