Systems & Cloud Administrator - First State Bank

First State Bank•Middlebury, IN

2d•Onsite

About The Position

First State Bank is seeking a knowledgeable and service-oriented Systems & Cloud Administrator to support and maintain the Bank's technology infrastructure. This role is responsible for the administration, security, performance, and ongoing support of our information systems, Microsoft 365 environment, cloud technologies, network resources, and end-user computing environment. The ideal candidate will combine strong technical expertise with exceptional customer service skills and a commitment to maintaining a secure, reliable, and efficient technology environment that supports our employees, customers, and communities.

Requirements

Minimum five (5) years of experience in systems administration.
Experience supporting Windows Server environments, virtualization technologies, and enterprise workstations.
Demonstrated experience administering Microsoft 365 services.
Knowledge of networking concepts, LAN/WAN environments, and troubleshooting techniques.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to communicate effectively with both technical and non-technical users.
Ability to prioritize multiple projects and responsibilities while maintaining attention to detail.

Nice To Haves

Degree, certification, or equivalent experience in Information Technology, Computer Science, or a related field preferred.
Strong customer service mindset and desire to help others succeed.
Commitment to security, reliability, and continuous improvement.
Ability to build positive working relationships throughout the organization.
Self-motivated with a willingness to learn new technologies and adapt to changing business needs.

Responsibilities

Provide technical support and troubleshooting for Bank employees.
Diagnose and resolve hardware, software, and system-related issues.
Perform software updates, patch management, and system backups.
Monitor and maintain workstation, server, and infrastructure health.
Support and administer virtual server environments.
Monitor network activity, performance, and security.
Identify and remediate security vulnerabilities.
Administer and maintain Microsoft 365 technologies, including Exchange Online, Teams, SharePoint, and OneDrive.
Maintain accurate system documentation, configurations, and procedures.
Evaluate and recommend technology improvements that enhance operational efficiency and customer service.