Systems Architect

Edgewater Federal Solutions•Albuquerque, NM

2d•Hybrid

About The Position

Edgewater Federal Solutions is seeking a Systems Architect to support a major national laboratory’s OneStop Service Desk. The role designs, develops, and deploys technology solutions that improve service delivery, developer productivity, and infrastructure capabilities. The successful candidate brings systems integration knowledge, developer experience, and infrastructure engineering expertise to help build secure, scalable solutions that support the mission. The Systems Architect designs and implements information systems across software engineering, infrastructure, systems integration technologies, networking, security, and systems integration. The role provides technical leadership and helps develop infrastructure and services that enable efficient, reliable, and secure support for users and mission teams. It calls for technical depth, creativity, strong communication, and collaboration in a dynamic support environment.

Requirements

Bachelor of Science degree in a relevant discipline and at least 3 years of directly related experience demonstrating the knowledge, skills, and ability to perform the job duties.
Ability to obtain and maintain a DOE Q clearance.
U.S. citizenship.
Demonstrated experience in software development, infrastructure engineering, systems engineering, service operations, or a related technical field.
Experience working in Linux-based environments.
Experience with one or more programming or scripting languages, such as Python, Java, Ruby, JavaScript, or Go.
Experience designing, developing, or supporting technical solutions in an enterprise or mission-oriented environment.
Ability to work effectively with technical and non-technical stakeholders.
Must live within a reasonable commuting distance of the assigned work location when necessary.

Nice To Haves

Experience in or knowledge of systems integration concepts, workflows, tools, and infrastructure support.
Developer experience or platform engineering, CI/CD, and modern software delivery practices.
Automation, orchestration, and infrastructure-as-code tools such as Ansible, Docker, GitLab CI, Terraform, or similar.
Designing and deploying secure information systems in restricted or highly controlled environments.
Service desk operations, IT support workflows, or enterprise service management experience.
System administration, network engineering, cybersecurity, or enterprise architecture experience.
Technical project leadership and implementation of infrastructure or process modernization efforts.
Ability to articulate technical plans and deliver projects to completion.
Self-motivated and team-oriented approach, with the ability to navigate ambiguity and competing priorities.
Strong organizational, communication, and stakeholder engagement skills.

Responsibilities

Work with internal customers to understand service, support, and technical requirements.
Design, architect, implement, and support solutions that improve operational efficiency, service desk workflows, and infrastructure capabilities.
Research, prototype, and deploy systems-integration-enabled solutions, automation tools, and developer-supporting technologies.
Apply systems engineering principles across requirements definition, architecture, integration, testing, deployment, and sustainment.
Collaborate with service desk staff, developers, infrastructure teams, cybersecurity personnel, and mission customers to deliver secure and effective solutions.
Evaluate and integrate systems integration tools, workflow automation, and modern software delivery practices.
Profile, diagnose, and resolve system, application, and infrastructure issues, and implement solutions.
Identify and implement opportunities to improve service delivery, user experience, and operational efficiency.
Work with vendors and technical partners, as needed, to configure and deploy systems and tools.
Network with a diverse technical population to identify opportunities for innovation and collaboration across the Lab and partner organizations.
Participate in learning, technical growth, and mentoring opportunities.
Mentor others and contribute to a collaborative, team-oriented environment.